r/discordhelp • • Jul 27 '26

ACCOUNT RISK ATTENTION: READ THIS IF YOU HAVE 2FA ON

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802 Upvotes

Someone has already talked about this before, but i think it's worth bringing up again just to raise more awareness

Right now there's a serious discord bug where if you disable 2FA it will log you out of the account from all devices, and when you attempt to log in it will STILL ask you for a 2FA code. Now, do you have your valid, unused backup codes? Cool, throw them in the trash because it won't even give you an option to use them despite their validity, and discord support is not aware of this issue and will simply tell you this (check the 4th screenshot)

As for why i disabled 2FA in the first place, it happened after i bought nitro and while i was exploring the perks and checking settings i saw 2FA on and it gave me ptsd because I've already lost an account to it before so i was like sure imma disable just to avoid being locked out, and i ironically got locked out in the process

If you want to disable 2FA for any reason, make sure that you at least have your phone number tied to your account (I couldnt tie my phone number to this account because of ANOTHER bug btw), or that you already have the authentication codes, as apparently backup codes are not enough anymore

Additional note: this is not a simple cache or session issue, I've tried logging in from multiple devices and browsers, i tried incognito modes after deleting browser's cache, restarted my devices, but to no avail.


r/discordhelp • • Apr 13 '26

Mod Post Protecting yourself from recovery scams

12 Upvotes

Hello everyone!

Recently, there has been an influx of recovery scammers in our community asking people to message them for “advice” or to recover their banned or stolen accounts, often for a fee.

Please do not message anyone who is offering any of these services as we cannot properly moderate it, and it may lead to further harm financially or to your accounts. The only people who can unban or provide support is Discord themselves, and all account-related communication must go through them. No one else can provide more support, “hack” into your stolen accounts to recover them, etc. By contacting Discord, you’re already doing the most you can to recover your accounts. Just remember that there is practically no reason why someone should have to send you “advice” privately instead of posting it publicly here for everyone to see.

Please also note we are **NOT** affiliated with Discord, and only exist to provide a community for people to get generalised assistance. The only genuine way to contact Discord is via https://support.discord.com. Any personally identifiable information, including email addresses, usernames, passwords, 2FA tokens, etc should NOT be posted here and will result in post removal.

If you get any unsolicited messages or comments from people who may be attempting to scam you, please reach out to one of us privately though the “Contact Mods” feature within Reddit with the offender(s) username so we can take action immediately. Thank you!


r/discordhelp • • 6m ago

Unsolved the stupid ai for age detection said i was an adult when i wasn't, and i can't change it back + discord Trust & Safety aren't being cooperative

• Upvotes

what the title says, but for more context i did the whole thing afterwards on the support website where you send a photo of yourself holding an ID (in this case my passport) as well as your discord username. in fact i sent TWO photos. i cant tell if im getting automated responses or not but in the first response it said 'looking at 18+ content while being under 18 is against our TOS and guidelines etc etc' sort of stuff, to which i responded with 'i know but i HAVEN'T. i'm wanting my age status to be changed back to teen so i DON'T see anything like that. please change it back.'

then about half a month later they responded saying my account had been suspended? but it hadn't lol, and my account's standing is still in perfect condition. does anybody know how i can try this again but ensure i'm talking to an actual human?


r/discordhelp • • 4h ago

Unsolved soso how do i log into my old acc?

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3 Upvotes

so like, in 2023 i lost my old acc. my ORIGINAL account before i ended up making a new one.

and the reason i lost it was because discord didnt verify emails, so being the genius kid i was- i wrote gamil by accident. AND IVE BEEN URGING AND WANTING my old acc

im pretty sure people still message me on it, and its not deleted because i can access its profile.

UGHH IM SO MAD HOW DO I GET IT BACCKK I ANT EVEN LOG INTO IT. and well i think ik the password so the password isnt even the problem- its the FREAKING EMAIL ITSELF. and i cant just make an email with the last letters being gamil, can i?


r/discordhelp • • 21h ago

Closed - Not Solved Got warned for saying No

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58 Upvotes

Hi, i legit got warned by saying No


r/discordhelp • • 13h ago

‎Solved Discord just looked like this one day

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12 Upvotes

Two days ago, my Discord was working perfectly fine, and then I left the house. Came home 4 hours later, and when I booted up my pc and opened Discord, the screen was grey, and it showed my direct messages and servers on the left, and that's it. I used Task Manager to force-shut down, restarted my pc, logged in and out of my account, and nothing.

One of my bsfs suggested I uninstall and reinstall the whole thing, so I did. When I opened it, it was even worse, now the whole screen has my profile effect on it and all I can see are the servers I'm in on the left. Clicking on them does nothing, and after about 2-3 minutes, the crash screen shows up. Discord on my phone and tablet is still perfectly fine. I've been using Discord in my browser to talk to my friends when I'm on my pc but I hate it, and I want the app to work so bad again. Has anything like this happened to anyone, and if so, is there any way to fix it?


r/discordhelp • • 12h ago

‎Solved Should I be concerned?

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10 Upvotes

This is one of my friends server and no one has permission in the server for now. I’ve received this notif from a channel no one can chat in apart from my friend and it’s someone adding a server? It hasn’t changed the amount of people or anything but can someone please tell me what tf this is? And how do they have perms?


r/discordhelp • • 16m ago

Unsolved Discord Nitro

• Upvotes

So lastnight i bought myself discord nitro the $9.99 one and I hadn’t received my perks YET it says my nitro is active, I put in a support ticket with discord support but I haven’t heard back so what do i genuinely do? Like I paid for the service i should get the perks yet they’re still locked


r/discordhelp • • 43m ago

Unsolved falsely suspended on being really young

• Upvotes

Hello, so basically i was on a discord server, and there was this guy saying "im 6" so i was jking and saying "im 7" then later on after 10 mins or smth. i got suspended by being less than the required age, even though i aint 7. I submitted a ticket and idk wht to do next.


r/discordhelp • • 1h ago

Unsolved im getting mass reported and discord isnt doing anything

• Upvotes

i sent 2 support stuff by now and i’m still ghosted. I have 4 discord violations, which were all false and taken out of context because theres someone targetting me to get me banned. i can’t do anything about it either, because ive been waiting an appeal for one of my warnings since august and yet theres still nothing. i really just don’t want my account to get banned for stuff i never did. could someone please please just help me with advice on what to do if i’m being ignored on both the app and support system?


r/discordhelp • • 5h ago

Unsolved Discord support

2 Upvotes

Why is the support on Discord so awful? It’s basically just a chatbot that gives the same reply to every message you send, and no matter how much you say you need a real person, the bot couldn’t care less – it’ll just keep saying, “There’s nothing we can do about it, try another method or wait a couple of weeks (go fuck yourself).”


r/discordhelp • • 1h ago

Unsolved How do I switch back to old decorations?

• Upvotes

When I try a new decoration from the orbs shop, I can’t seem to go back to the ones I previously exchanged for. Where can I find all the items I’ve unlocked?


r/discordhelp • • 2h ago

‎Solved Badge problems

1 Upvotes

Hey, does anyone know if the new Discord profile badges (Game Variety, Game Time, Streaming, and Account Age) have been fully released to everyone yet, or are they still in beta/limited rollout?

I've had Discord for 2 years, played tons of games, and streamed a lot, but I'm still not getting the badges. Is anyone else experiencing this, or is there a way to fix it?


r/discordhelp • • 10h ago

Unsolved New badges

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5 Upvotes

Why it doesn’t track at all?!? that’s so annoying


r/discordhelp • • 3h ago

Unsolved How people do this emoji. it's not even costom emoji

0 Upvotes

r/discordhelp • • 3h ago

Unsolved Age verification no available method

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1 Upvotes

So I was trying to verify my age with this new age verification that "everyone is looking forward" firstly it has more methods such as Face scan, ID, credit card and agekey, I tried using face scan and ID and it keeps saying "Verification failed cannot verify your age" until it being removed. And now there's only a Credit card which I don't have because the credit card thing is unnecessary for my life and an agekey that still has the same method like on discord which is not working, it says the method will be available later but I waited for it for a week and still no thing appears. Is there anything I can do


r/discordhelp • • 3h ago

Unsolved account recovery kinda

1 Upvotes

is there really no way to access back to an account that has no email and phone number,, i accidentally logged out of one of my accounts without adding an email a few years back. will discord support help me, or do i just have to hack my way back into it :/


r/discordhelp • • 4h ago

Unsolved Problems with the discord quest for firefox

1 Upvotes

Hello, I've accepted the discord quest to use firefox for 15 minutes, a browser I already use, however it doesn't seem to get over 0% completion no matter what I do

I've tried:

-redownloading firefox

-removing my adblockers

-turning on and off my hardware acceleration on both discord and firefox

-restarting my computer

Please help me, you can also redirect me to another subreddit


r/discordhelp • • 4h ago

Unsolved Account banned, for something I didn’t do

1 Upvotes

So basically awhile back me and my friend were messing around and joining random servers, I left them all but one and being in that server got my account banned for around 2 years I believe, turns out that server had a secret channel which had blatant self🔪 in it that you needed a special role for, I was obviously pissed and had no way to contact discord personally, I have no idea what I can do and I personally am not wiling to wait 2 years because of something that is not my fault.


r/discordhelp • • 21h ago

‎Solved I was hacked..

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19 Upvotes

Hey, I’ve seen these images a few times on here but I just want to make sure I’m taking all the right steps to protect myself.

It only happed a few hours ago, luckily I was online and was able to catch them sending messages on my second monitor before they could really do much. Only sent around 30 DMs before a changed my password. They also got on my alt account which was honestly the scary part.

I unplugged my ethernet, and changed all my passwords on Gmail/ socials/ banks from my phone. Plus I deactivated the cards that were saved on my PC just in case. So far it’s only been my discord accounts that have been affected.

My main question is what do I do now. I’m currently backing up all my photos/ videos from my PC to a USB (there’s a lot of them). But after that I’m a little lost. I’ve seen some people saying to just factory reset my PC and others saying I need to reinstall windows again.
Honestly I’m just super sleep deprived and freaked out because this happened right before I was about to pass out. So any guidance would be greatly appreciated!


r/discordhelp • • 5h ago

Unsolved Remove Nitro Trial

1 Upvotes

Does anyone know if it’s possible to remove the trial so I can purchase nitro to claim the mw4 blueprint/camo?


r/discordhelp • • 12h ago

Unsolved how do i get my account back??

2 Upvotes

i was trying to figure out the email associated with my account that i was adding to my "account center", so i logged in wrong multiple times i guess?? then after I authorized my account (through email) this screen popped up

i have no idea what to do so i went to the site and i have to sign in to get help and my account isnt letting me sign in so i really dont know what to do here if anyone knows what's going on PLEASE help since i just recently bought nitro and i dont want my account to be deleted since its a waste of 10 bucks lol


r/discordhelp • • 9h ago

Unsolved I forgot my 2fa code

1 Upvotes

Hi everyone,

I was using Discord normally when I suddenly got logged out of my account.

When I tried to log back in, my password seemed correct, but Discord kept showing “Invalid password.” When I tried the “Forgot Password” option, it asked me for a 2FA code, and I couldn't proceed.

I don't remember which authenticator app I used, and I don't have my 2FA backup codes. However, I still have access to the email address linked to my Discord account.

I'm confused about why my password is being rejected and why I'm being asked for a 2FA code when trying to recover my account.

I have only one option ↓

Can I use Discord's QR code login if I'm not logged in on any other devices?


r/discordhelp • • 9h ago

Unsolved Support Log in Bug

1 Upvotes

Trying to log onto the support website and entered in my info and it says this combo does not work. I have never changed my email or password. Tried several times same error. Also 2FA on discord is stuck on security key insert and qr code scan so I don’t know what to do before i run out of backup codes. PLEASE HELP!


r/discordhelp • • 10h ago

Unsolved why is this on my profile?

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0 Upvotes

noticed the chatgpt logo is on my profile and i obviously don’t like that… how would it have gotten there? i thought it could be due to a random bot i used but thats the chatgpt logo. am just utterly confused