r/discordhelp • u/least_obvious_parrot • 6m ago
Unsolved the stupid ai for age detection said i was an adult when i wasn't, and i can't change it back + discord Trust & Safety aren't being cooperative
what the title says, but for more context i did the whole thing afterwards on the support website where you send a photo of yourself holding an ID (in this case my passport) as well as your discord username. in fact i sent TWO photos. i cant tell if im getting automated responses or not but in the first response it said 'looking at 18+ content while being under 18 is against our TOS and guidelines etc etc' sort of stuff, to which i responded with 'i know but i HAVEN'T. i'm wanting my age status to be changed back to teen so i DON'T see anything like that. please change it back.'
then about half a month later they responded saying my account had been suspended? but it hadn't lol, and my account's standing is still in perfect condition. does anybody know how i can try this again but ensure i'm talking to an actual human?


