r/cybersecurity_help • • 4h ago

Amazon account comprised cant recover

4 Upvotes

I got an email saying my amazon account was comprised on one of my alternate emails that I don't use. I cant sign back in despite trying to reset the password and I keep getting messages saying the code has been sent when im not requesting it. I think on the account there's only my name and maybe my address but im not sure if there's any card info I was thinking of deleting this email anyways as I dont use it but should i attempt to recover the account? its saying its locked and I can no longer answer security questions aswell I also cant contact support cause I have to sign in. Any advice would be super appreciated šŸ™šŸ½

UPDATE!

I managed to change the password and amazon has stated that it is reactivated but it wont let me sign in and still says account is locked despite getting an email saying password has been reset. should i just wait to sign in? or do I keep trying?


r/cybersecurity_help • • 3h ago

Not receiving SMS 2FA codes: does it mean my account is compromised?

3 Upvotes

Hi all,

My Git account uses SMS codes to my mobile number as the second factor. Today the codes stopped arriving, so I can’t log in.

The same day, I also received a suspicious email about my repositories. I haven’t clicked any links or opened attachments.

I’m trying to work out whether this is a real compromise or just a delivery problem.


r/cybersecurity_help • • 2h ago

Random messages being sent from my tiktok account.

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2 Upvotes

Weird messages sent from my tiktok account to my friend, the messages were deleted on my side so I had no idea until my friend messaged me asking why I sent them. There was one login from a Huawei p smart 2019 which I quickly deleted from my devices, changed my password, put on a passkey and cleared me cache before checking my other 3 accounts. One had a log in at 7am from a Samsung galaxy S23 so I had to do the same passkey stuff. The other two accounts had no new device logins. These messages came through the same time I was messaging my cousin on my account and I'm rlly freaked out cuz idk if they can get back in. It doesn't seem like anyone else got a message if so they haven't told me. Could they possibly get back in my account?


r/cybersecurity_help • • 2h ago

Amazon, Best Buy and Walmart accounts compromised

1 Upvotes

The problems started at the end of August. My Walmart, Amazon and Best Buy accounts were hacked. NaĆÆve me had no 2-step verification on any of them. Amazon temporarily suspended the account due to unusual activity. Got a phone alert. They tried on-line orders for Best Buy and Walmart but alerts on my credit card for purchases over $1 go to my phone and e-mail, so was able to stop those. I got phone alerts but no e-mail alerts. Checked a few days later and they set up filters. Changed all my passwords on a clean device and did a system wipe with USB. After I did all this wanted to investigate further. I was able to see the cancelled Walmart order and got an address. Amazon is so uncooperative. The deleted the bogus order from their system and said no way to retrieve it. I don’t believe them but they won’t show it to me. Any way to get it so I can view the address? Another mystery is the cancelled Best Buy orders (2). It’s not listed in my orders. Every legit order and cancellation I made can be viewed. Why does this cancelled order not show up in my list of orders? I should consider myself lucky because none of my passwords were changed. The only common thread is that all of these orders, from the limited information I’ve gathered, were supposed to be delivered within a 30 mile radius of my house.Ā  These problems started when I switched ISP’s. Could be a coincidence or an inside job. It’s been about 2 months and no further incidents. Do you think it was an inside job?


r/cybersecurity_help • • 8h ago

How do I not get hacked on Reddit?

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3 Upvotes

My main account was recently hacked over night. Problem is I haven’t been on sketchy sites, i didn’t download anything recently. I have an apple device that only access’s my Reddit account. I have deleted my main account out of fear (they hacked my main account but it was tied to a throw away gmail) I’m confused on if a bot hacked me or a real person they kept spam posting to NSFW subreddits and each of their posts were banned. I didn’t know what they were posting. I’m scared because I’ve never been hacked before and I’m not sure how to protect the account I’m on right now.


r/cybersecurity_help • • 3h ago

iPhone has been hacked

0 Upvotes

Could you advise me on which organization or person I should contact regarding serious iPhone security issues? A hacker has been harassing me for a long time.


r/cybersecurity_help • • 7h ago

Recently i got effected with a infostealer

2 Upvotes

​

I've been getting more interested in cybersecurity lately, especially Windows security and understanding how to protect my PC from unwanted network activity.

While researching, I came across tools like Portmaster and TinyWall, which seem to offer more control over network connections and outgoing traffic.

I'm interested in adding another layer of protection that helps me monitor and control which applications can connect to the internet, particularly if something malicious ever ends up on my system.

A few questions for people with experience in this area:

- Is using a firewall like Portmaster or TinyWall a meaningful improvement over Windows Defender Firewall?

- Which one would you recommend for monitoring and controlling outbound connections?

- Can these tools help detect or block malware attempting to communicate with external servers?

- Are there any significant downsides, performance issues, or compatibility problems I should know about?

- Would you recommend using either alongside Windows Defender, or is the built-in firewall sufficient when configured properly?

I'm not expecting a firewall to replace antivirus software or prevent every type of attack. I just want better visibility and control over outgoing network traffic as an additional layer of defense.

I'd appreciate advice from people who have actually used these tools or have experience with Windows security.


r/cybersecurity_help • • 11h ago

Someone is sharing my mom’s phone number on whatsapp and Snapchat – strangers keep texting her. What can I do?

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4 Upvotes

​

Someone has been sharing my mom’s phone number on whatsapp and Snapchat. Now a bunch of strangers are texting the number with messages like ā€œhi, how are you?ā€ and other random stuff.

We already reported it to the local police, but they said they can’t really do much right now because we live in a village area.

One of the Snapchat accounts involved is named grisma g (username: grismag2026). I have a screenshot of the profile.


r/cybersecurity_help • • 4h ago

I accidentally opened a suspicious link for a supposed Blue Express delivery, and Chrome closed on its own. Should I be worried? (Android/Xiaomi)

1 Upvotes

Hi everyone. I'm looking for advice because something happened to me recently, and I'm worried about whether my phone might be compromised. I'd appreciate input from people with experience in Android security and cybersecurity.

I have a Xiaomi Redmi Note 13 Pro 5G, or at least I think that's the exact model.

What happened?

I received an SMS saying something along the lines of: "We couldn't verify your address. Update your details to arrange a new delivery." The message included a link that appeared to be related to Blue Express, a delivery company, but the domain was "bluerw.com", which seemed suspicious.

I accidentally tapped the link. Chrome opened, the page started loading, and before I could close it myself, Chrome closed automatically. I don't see a form or have time to enter any information. I also don't manually downloading anything from the website.

Afterward, I looked up the domain and found a ScamAdviser review that gave it a fairly low trust score. It mentioned that the domain was very new, had low traffic, and might be a scam.

What I did afterward:

- I installed Malwarebytes for Android and ran scans. At one point, it showed a detection or warning, but I didn't get a good look at what it said. I deleted or removed whatever the app instructed me to remove.

- I also ran scans using Xiaomi's built-in Security app.

- I ran several additional scans, and nothing else was detected.

- I removed Chrome's permissions, force-stopped the app, and then enabled it again.

- I updated my phone's software.

- Since then, my phone has been working normally. I haven't noticed any unusual behavior or received any more suspicious alerts.

What I'm worried about:

I'm concerned that the page closed automatically before I could close it myself, and that something might have happened in the background without my knowledge.

I have important accounts, and I'm worried that they could be at risk. I don't want to assume I've been hacked, but I also don't know whether the scans I've performed are enough to feel safe.

My questions are:

  1. Can Chrome closing by itself after opening a suspicious website simply be a crash or redirect, or could it indicate that a browser vulnerability was exploited?

  2. Is it possible for a website to compromise an Android phone just by opening it, without entering any information or installing anything?

  3. What could it mean if Malwarebytes showed a detection that I subsequently removed? Unfortunately, I don't remember the name or type of threat.

  4. What additional checks can I perform to look for malicious apps, unusual permissions, or other signs of compromise?

  5. Under what circumstances would it make sense to change my passwords, sign out of other sessions, or perform a factory reset?

I'd especially appreciate evidence-based answers and practical recommendations for Android. I don't want to panic unnecessarily or factory-reset my phone if it's not needed, but I do want to make sure it's safe.

Thanks in advance!


r/cybersecurity_help • • 5h ago

Persistent, Disturbing Recommendations Across Multiple Social Media Platforms Even After Switching Phones — Could This Be a Security or Privacy Issue?

1 Upvotes

For the past year or so, I’ve noticed a disturbing and persistent change in my social media feeds, and I’m hoping someone with cybersecurity knowledge can help me understand what might be happening.
My feeds have increasingly become filled with bizarre, unsettling, and sometimes disturbing content. This includes strange TikTok videos, content involving grooming-related themes, and disturbing videos recommended to me on YouTube. What concerns me most is that these recommendations often seem to revolve around a particular person or group of people, although I’m not sure why or how the connection is being made.
TikTok has been especially frustrating. My For You page is overwhelmingly feminine and seems to feature blonde women almost exclusively, alongside what appears to be bot-generated content or videos that seem to impersonate or imitate a particular person or group. I’ve tried to change my feed by avoiding this content, not engaging with it, and deliberately watching and liking completely different types of videos, but the recommendations persist.
I’ve noticed similar, although less pronounced, patterns on Instagram Reels and YouTube. On YouTube, I also receive ads that feel unusually targeted to me. My search results across some platforms also don’t seem to show the most-viewed, most popular, or most relevant content. Instead, the results sometimes feel filtered or selectively arranged in a way that makes it difficult to find what I’m actually looking for. The overall experience feels like a form of micromanaging.
The content of my feeds also sometimes seems to respond directly to events in my daily life. For example, after something happens or I think about a particular topic, I may soon encounter related videos, ads, or recommendations. I understand that algorithms can make surprisingly accurate predictions based on viewing history, searches, location, device data, and other signals, but the timing and repetition have been unsettling.
On YouTube and Spotify, I’ve also experienced recommendations that seem repetitive or unrelated to my usual interests, including songs from artists I don’t normally listen to. Across these platforms, the content sometimes feels strangely interconnected, which has left me wondering whether there could be a technical explanation for what I’m experiencing.
One of the biggest reasons I’m concerned is that I recently purchased a completely new phone and set it up with a new email address, without transferring anything from my previous phone. Despite taking these steps, I’ve continued to encounter similar recommendations, ads, and content.
I understand that recommendation algorithms, advertising systems, personalization, and search-ranking systems can be difficult to predict. Similar content can also appear across platforms for ordinary reasons, especially when companies use shared advertising networks, device identifiers, location data, browser information, or data from third-party sources. However, the persistence of these patterns, even after changing devices and accounts, is what I’m struggling to understand.
The situation has taken a serious toll on my mental health. I feel increasingly distressed by what I’m seeing, and the recurring nature of the content has made it difficult to stop thinking about it. My family is concerned about me, but because not everyone is familiar with technology, it has been difficult to explain what I’m experiencing or figure out what steps to take.
This is such a serious situation that I feel almost crazy talking about it out loud, but that is exactly why I feel I need to post this. I’m trying to describe what I’m observing and find a grounded, evidence-based explanation rather than make unsupported accusations.
I’m not looking to jump to conclusions or accuse anyone without evidence. I genuinely want to understand whether there are plausible technical explanations for this.
For those familiar with cybersecurity, account security, tracking technologies, recommendation algorithms, search ranking, or cross-platform data collection, I have a few questions:
1. Could account-independent tracking, advertising identifiers, data brokers, location data, device fingerprinting, or other forms of profiling explain why similar recommendations and targeted ads persist after switching phones and email addresses?
Are there legitimate technical reasons that recommendation algorithms might repeatedly surface similar content across TikTok, Instagram, YouTube, and Spotify?
2. Could personalization or search-ranking systems explain why my results do not always appear to show the most-viewed or most relevant content?
What security checks would you recommend to determine whether my accounts, devices, or network are compromised?
3. How can I systematically troubleshoot this without making assumptions about the cause?
What evidence should I collect, such as screenshots, timestamps, account activity, ad settings, or recommendation-history data, while protecting my privacy?
I would appreciate practical, evidence-based advice on where to start. This has become genuinely distressing, and I want to find a way to understand what is happening and regain some peace of mind.
Thank you to anyone willing to offer constructive guidance.


r/cybersecurity_help • • 9h ago

I got Session Cookies what I do next?

2 Upvotes

so I suspect my laptop is slow and I use Malwarebytes to scan and yes found a Malware, trojann and a backdoor the day I found was 17 oct without thinking I deleted it reset my pc but I'm too paranoid that I in the end re-install my widow everything is fine until next day 18 oct my instragarm send people a scam link I suspect and deleted that accout everything fine for 5-6 day but boom 24 oct it happen again but with my facebook and discoard send people a scam link ad pic of mrbeast scam at the time I do not Revoke Sessions or Deleted chorme Cookie and cache yet but today after all that I already do so I want to know if anyone can tell me what should I do next or is it ok now?
do I need to re-install widow? do I need to change more? also 2fa is always on but I heard Session can bypass those still if someone have experience please talk with me as I'm very paranoid and worry


r/cybersecurity_help • • 6h ago

Which is a more secure password?

0 Upvotes

Between these 2 passwords, which is more secure:

  1. Myfuzzydoghasfleas1!234

  2. My fuzzy dog has fleas 1!234

Does not having spaces make a password more resistant to a dictionary attack? or does having a longer password make up for this?

Thanks


r/cybersecurity_help • • 10h ago

my laptop got malware I though I take care of it but it not

2 Upvotes

I don't know it right form to ask but so it a bit werid and I'm not good with computer so I want to ask recently my laptop got infect with malware, trojan and backdoor but I re-install window everything seem fine I do it 17 oct but at next day 18 oct my instagram got hack it send a scam link website to everyone on my contact so I change my password on email, meta even deleted tthat instargam since I not really use it, everything seem fine all the time I scan my laptop with deep scan and it say I'm clean found noting but then today 24 oct my facebook got hack and send picture and scam web but the time was like 5-6 day can it do that? or I'm i still infect? I scan multiple time with deep scan and it say I was clean I'm so panic I reset my password every few hour

it possible to do this? how can I avoid it more I reset my password from facebook email and ig
does it normal take my ig first then facebook and what next my discord? again I'm not very good at computer stuff so if anyone have a advice or something please tell me

now I jusut found out Discord also got hack and send it too but only a contact list not send in sever

What I alredy done
re-install window
Check email seem fine
Change password and 2 Fa
Revoke Sessions
Deleted chorme Cookie and cache

again I'm not good with computer stuff I'm so panic my had write this still shaking from scared what happen to all my accout if someone or anyone have experience or can give me a advice what should and what can I do I will be very thank please.


r/cybersecurity_help • • 10h ago

Có phįŗ£i imess bị hack khĆ“ng?

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1 Upvotes

Đêm qua bįŗ”n mƬnh ngį»§, sĆ”ng dįŗ­y thįŗ„y hĆ ng loįŗ”t tin nhįŗÆn được gį»­i đi nhʰ thįŗæ nĆ y trong imess tį»›i đầu số +1


r/cybersecurity_help • • 11h ago

laptop fan was on even tho laptop is closed

0 Upvotes

So my laptop fan was on when my laptop was closed (put it on sleep) and I didn’t even realize until after like 10 minutes and then I was like wondering where that fan sound came from then I heard it from my laptop, weird thing is I didn’t even open up my laptop the whole day and didn’t do anything too

My question is that why is the fan on even tho I didn’t open the laptop and could there be malware secretly running in the back ground while my laptop was closed?

For more information
I had the charger plugged in the laptop 24/7 (I js never takes off the charger off the laptop except sometimes)
I didn’t download anything suspicious or sketchy and visiting suspicious websites and I barely browse websites using my laptop
EDIT : I forgot to mention this but when I turned on the laptop and closed it again the fan went off

What am worried is that there’s actually malware on my laptop since I seen posts abt ppl getting hacked or having virus without them did anything


r/cybersecurity_help • • 11h ago

IPhone randomly started to tweak out after clicking a link on Twitter/X.

1 Upvotes

Made a reddit account just for this since i am very paranoid lol

I was on Twitter/X and unknowingly clicked one of those photos that hides a link and it directed me to a website which had the infamous "oh no you've been hacked install this!!" pop up.

Obviously, i clicked off immediately and went about my day. I spent almost an hour just using my phone as normal when suddenly Siri starts activating over and over without being provoked, and continuing to play my last listened to song on Spotify while i am watching TikTok. I do not have the "hey Siri" speech activation on so it could not have been that.

It was getting annoying and far past just accidentally holding the button for Siri, so i hopped on google and asked it why this may be going on. As i did that, Siri suddenly started tweaking out even more and worse than it already was. I was on my way to shut down my phone and suddenly music started to play again. It was something on Spotify i had listened to once like weeks ago. I checked Spotify and the app was not showing that i was actively listening to that song or listening to anything at all, it just showed the song that i didn't finish listening to earlier.

By this point i was getting freaked out and actually went to shut down my phone. I swiped down to open up the bar of controls when i swear my screen it swiped out of it by itself (could just be me being paranoid idk, i guess i am not absolutely 100% i remember it doing that). I swiped down again and successfully shut down my phone. This happened all within like 2-3 minutes.

It is worth mentioning that i had wired earbuds connected to my phone, the ones with the microphone bar attached to one of the wires to control sound, skip songs, and turn on Siri, etc. But what confuses me is yes, that is a possibility why this happened, but i use them a lot and it has never done anything like that before. I was not touching the bar, yet Siri kept tweaking even when i made sure i wasn't touching the headphones at all except for the buds inside my ear. I also don't understand how it could've even played a song i listened to many weeks ago, that isn't added to any playlist or saved at all, and didn't show any signs of it playing in the first place. Idk, maybe it could be why. I took my headphones off after i shut my phone down.

Once i turned my phone back on everything was completely normal. I asked Chatgpt for things i could check that might indicate a compromise, i read many reddit threads, browsed google, and nothing that i checked shows that anyone did anything to my phone except for this weird little incident that happened. I still think this was really odd though because nothing like it has ever happened to me before.

Some details: My phone is close to fully updated, i have the IPhone 17promax, i really don't have anything worth stealing on here, checked apps, security permission things, downloads, devices, etc. and nothing seemed to be out of the ordinary.

I feel like i am overthinking this very much and i probably am but i just want some input because this spooked me out really bad, especially since i have not one bit of knowledge about this kind of stuff. My apologies if this wasn't explained very well, my English is not the best


r/cybersecurity_help • • 20h ago

Should I Be Concerned About These Guardio Cookies?

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3 Upvotes

Hello. Please forgive me if I am missing something, I have tried to research this before coming to reddit and I am finding nothing.

Windows 11, PC, Chrome

I do not have the Guardio extension. I have not used Guardio and I do not have an account, although it does allow me to "log in" with a new password I created with my gmail address, which then refreshes the login page (ie. I cannot actually log in, I did not accept any TOS).
Due to the Citizen Lab reports I have been more on guard than usual as I work in the advocacy space, and when looking through my cookies and permissions I found it bothersome that Guardio has the largest list of partitioned cookies (including doubleclick, yandex, and Javascript/Automatic downloads etc. are "allowlisted internally" . I can delete all these cookies and upon refresh they come back, again, no extension, clear history etc.
I even made an "extentioninstallblocklist" in the registry editor to block Guardio and "gjfpmkejnolcfklaaddjnckanhhgegla", they come back.
I also want to preface that I do not use temu, "mail ru", openai or essentially any of those listed, but I understand these can come from various sites and they don't pose a worry as I am able to disable all of their permissions.
TLDR;
Am I at risk due to the cookies listed and affiliated with Guardio? Does this seem malicious? I'd really appreciate someone helping me understand more. My understanding is that these should be "good cookies", but it makes no sense because I am not a Guardio user.
Any advice, including how to surf the web in a safer way and avoid malware is always welcome.
TYIA.


r/cybersecurity_help • • 13h ago

Is it safe to clean install Windows 11 and let it check for and apply updates currently with the PHP exploit happening?

1 Upvotes

Hello, sorry if this is a dumb question, I am very cautious and paranoid about this stuff but I wanted to be safe than sorry and gain some knowledge in the process.

I did a bit of quick research on the new PHP exploit that has been revealed and as far as i understand it it only affects websites, and since as far as I know when Windows auto detects what kind of components your PC has and checks for updates and downloads them from various websites related to them, I wanted to do a clean install of Windows 11 and was wondering if there is a potential that a malicious person could have hijacked those sites and uploaded a virus that would be automatically downloaded instead of an update with the current PHP exploit going on.

Or should I just wait a couple of weeks until the cybersecurity experts have dealt with the problem?


r/cybersecurity_help • • 13h ago

I was trying to go to ā€œbeverlyhills.orgā€ but I accidentally went to ā€œbeveryhills.orgā€

0 Upvotes

I was trying to go to the Beverly Hills website and accidentally ended up on beveryhills.org. It’s just a blank website but a message pops up really fast in the beginning. Is this website dangerous? I went there on my iPhone and Android tablet so I’m paranoid! 😭 I tried using the Norton Safeweb website to scan it and it said ā€Safe,ā€ but I’ve heard that tool isn’t that good. Is there a way to scan the website?

EDIT: I used urlvoid like the little help information below the comment box said, and it says the domain was registered 12 years ago and all of the scanning websites it brings up say nothing found. So maybe it is just someone’s random blank website and I was paranoid for no reason.


r/cybersecurity_help • • 20h ago

My Microsoft account has an alias account and I can't sigh in how do I retrieve my account back?

2 Upvotes

I was logging into a Minecraft server thinking it was the real one but it was a scam and I can't log into my account anymore because it keeps sending the code to an unknown email and my password has also been changed I will offer money to whoever can help retrieve my account


r/cybersecurity_help • • 23h ago

I went on a website and it was hacked

2 Upvotes

I am pretty sure the website was called Sage-Advices. I clicked on a link to a page about how proteins are used in respiration. It was a proper article but when I got on to the website, a screen appeared covering everything with green text saying things like ā€œPC identifiedā€, I got off the website but it then kept sending me notifications from Norton and mcafee saying virus detected, telling me to buy virus protection. The notifications kept coming even after the website was closed. I turned notifications off.

I checked and scanned my computer for viruses and windows says there’s nothing. But I’m still just confused I guess.

The notifications were coming from this website address:

dbdn8vps66ac73ahjbbg.kugusu.co.in

I checked urlvoid and nothing really came up.


r/cybersecurity_help • • 17h ago

Final steps to make sure I'm safe after discord tokens were stolen

1 Upvotes

Hello guys, as the title says, I got a virus god knows how, which is very weird since I've been pirating games from years with no incidents of any kind. I've wiped my PC's out of the orbit after that discord hack happened (Mr. Beast scam), changed all my passwords from a clean device, cancelled my cards that I used on the infected PC, logged out out of all devices manually from multiple apps (Meta Account Center, Google, etc.), but I'm still paranoid.

The stolen discord token (I suspect this since I've got no email when the account was accessed, I only found out when it was banned, recovered it) was used about a month ago, but I got so paranoid that I even factory reset'd my router. Thing is, I also used my laptop in a different place, am I too paranoid to want to factory reset that router too? That's the main place I used to live and use that laptop not to much before the discord breach.

This has gotten me so paranoid that I even factory reset my Chromecast device, I've not had any incidents, no one logged on anything else, no attempts nothing for 24 days since then. Now I'm thinking about the smart TVs too and anything the two routers ever connected to, even my iPhone and the iPhones of the other people that connected. Is this too much? Could it just hide from me for this long on different devices? Should I wait for some more proof? I've seen some nasty stuff happen to other people on this subreddit and I personally wouldn't be able to take it if I get blackmailed directly. Should I worry about getting blackmailed after so long? Am I in the clear now? Will I ever be? Sorry for so many questions but it's possibly the worst thing that has ever happened to me and I needed to tell some people about this who could understand me. Please understand me. I'm also worried he took screenshots or recorded my webcam.


r/cybersecurity_help • • 9h ago

Been hacked in some form since early june 2025

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0 Upvotes

I have way more proof ive got rid of so many phones and have more photos i could share but just then in the middle of nowhere connecting to my mums hotspot these connections come up, and this ruijie-bB9B8 i noticed popping up when id try to connect my xbox to wifi back in 2025 and this connection lan from snowy river.

I dont know how to get rid of these hackers malware or whatever


r/cybersecurity_help • • 18h ago

Macbook hacked with remote access and need help to find out how to recover funds

0 Upvotes

I've been hacked, both my phone and Macbook have been compromised, the hackers have stolen many thousands of dollars and in order for the financial institution to honor their money back guarantee they require me to submit verification of the remote access etc. I'm told this was a very sophisticated group, so much so, the computer shop wasn't able to determine the software used only that the computer showed signs of intrusion. If anyone can recommend service that can help please share. Thank you.


r/cybersecurity_help • • 22h ago

Someone is trying to ruin my life….

2 Upvotes

Good afternoon I need help Who is behind a few facebook accounts that are using my pictures and literally harassing my family members…