r/ciso • u/devoo984 • 18h ago
12 years in OT security and railway is the worst I’ve seen. Rant + genuine question.
Hey all, long time lurker, first post in a while.
I’ve worked in industrial cybersecurity for over ten years, mostly in process industries. I used to think those sectors were behind. A while ago I moved to a large rail supplier in a senior role, and it’s been an eye-opener.
The pattern I keep seeing:
1. Selling cloud without design behind it: We offer cloud-connected products. When a client asks for a proper security architecture, they get marketing material. When they push back, the product and cloud teams won’t answer, and we’re told a real design document might expose proprietary info. These conversations drag on for months.
2. Compliance plans that depend on things that don’t exist: Regulator findings get “closed” on paper by pointing to an internal platform that isn’t actually deliverable. Someone in-country then has to rebuild the whole plan around off-the-shelf tools and risk acceptance.
3. Contracts nobody read: I’ve seen scopes where MFA and patching were excluded despite them being explicitly requested by clients just because they're not part of our technical solutions/deliverables, with nothing on backups or VAPT. The compliance matrix still said “fully compliant.”
4. Basics treated as controversial: I proposed a standard central-server-plus-agents AV setup. The answer was that the servers “can’t handle agents,” with no evidence. When I asked for some, it turned into a political problem for me and how I'm exposing the company and working against it.
5. Vulnerability management practices: only offering scanning without patching. Backup and restore is “not needed in rail.” Hardening happens during execution, maybe.
6. Rolling stock: We build the trains, and basic questions about the onboard network and its controls still don’t have clear answers. Imagine, this is coming from a train company that cannot explain the security of its core product!
The root cause is always the same. Bids are written centrally by people who don’t know the local regulations. Everything gets marked compliant to win, legal doesn’t check what’s being signed, and after award every gap becomes a “local issue.” Consortium deals get signed where we lead cyber with no staffing and no agreed scope split.
They tick “comply” on everything (ISO 27001, app whitelisting, SIEM integration, PAM) to win, and legal never checks what we actually signed up for. Brownfield scope gets done without site surveys (those fiber cables? estimated with 40% accuracy at best). After the award, every gap becomes “a local project issue.”
What wears me down isn’t the technical stuff, which I can fix. It’s that raising problems gets you labelled as not a team player, and staying quiet gets you told you’re not showing leadership. I’m effectively doing engineer, manager, and leadership work at the same time, and I’m running on fumes.
The part that actually burns me out: I asked for a GRC specialist, and my manager asked me what GRC means. I ran a lessons-learned session on how to bid cyber scope properly and was told “we’re a big beast, stop telling others how to do their job.” So I stopped pushing, and six months later my review said I need to “show more leadership and willingness to support the business.”
Honest question for people at rail suppliers, or OEMs in general: is this industry-wide? And has anyone seen a company actually close the gap between what tendering promises and what delivery can do, or does everyone just absorb it until they burn out?
TL;DR: Rail supplier sells cyber it can’t deliver. Integration with proper cybersecurity tools and technology is non-existent. Is this normal?