I am not sure if I have a Google account problem and/or a Chromebook problem.
I use a Lenovo Chromebook Duet 11M889 and a Philips business monitor to use as docking station, both bought new about a year ago.
The first 6 - 9 months, all well.
Often the Chromebook lets me start a session, but if I open Gmail, Google drive ... - either online or in the app, it doesn't connect to my data even though it is showing my name, and suggests adding another account. This happens on the docking station and without.
Other times I am on a video call and it will just shut down, then restart. I only take video calls (it's the core of my business ) when using the monitor. It happens with zoom, google meet, meetergo. I noticed the Chromebook was getting very warm so I stripped it from the covers - doesn't change a thing.
I used a friend laptop instead of the Chromebook and then, no issue.
I am planning to move to Proton and leave Google behind anyway, but I am at a loss of ideas to continue working. I am concerned sending back the Chromebook to repair under warranty is useless as they will probably not care to replicate the conditions.
Any tip would be welcome !