r/bapccanada • u/Easy_Habits • 10h ago
Ordered from Memory express - ordered cancelled and they asked me to pay through e transfer
Hello,
I placed an order for a pc from memory express today in the morning. I had the billing address the same as my shipping address and I paid through my credit card.
While checking out, CIBC sent me a 6 digit code that I entered on their website and the order went through successfully. Right after I got a message from CIBC fraud asking me if it was me buying from Memory express and asked me to reply with a Y or N. I did and they told me that I might need to check with the merchant to confirm that the order went through.
The order showed as in process the whole day and then at 6 pm I got an email from Memory express telling me that due to a payment issue, my order was cancelled. They told me that the money would be refunded to my account however they told me that I could pay through e-transfer and still get my order.
I trust memory express and the email that I have got is from their memory express domain however I am a bit worried, did this happen to anyone before?