We have received multiple reports on a variety of concerns in r/yarnswap, so we'd like to state some general reminders on best practices as buyers and sellers.
Only use Goods & Services
Unfortunately, scammers are ever abundant in this community and elsewhere. To protect both buyers and sellers, only use Goods & Services in all transactions. Please message the mods if anyone encourages you to use a different form of payment.
Serious Buyers & Sellers
While it is common to ghost on other platforms, we do not want to foster that here. Buyers should be serious in claiming interest and following through with transferring funds.
Similarly, sellers should treat each buyer the same way they'd like to be treated by giving buyers time to respond and send payment. Do not ask for a buyer’s email address if you have no intention of sending an invoice.
Please message the mods if you encounter anyone who ghosts you as a buyer or seller.
Be Upfront
As a buyer, if you're only interested in an item pending cost of shipping, make this clear! As a seller, if someone has claimed an item, do not say it's available to another person. In all circumstances, be upfront and honest to avoid misunderstandings.
First Come, First Serve
Please note first come, first serve is not something we believe in due to many different reasons (e.g. seller wants to sell to a trusted/familiar/friend over someone unknown, seller would prefer to sell in large lots, etc.). Ultimately, it is the seller's prerogative on who to sell to. However, we strongly recommend for buyers to be contacted in order of posting to minimize chaos and confusion.
Comment First
If you are interested in an item, please make a comment in the post. Not only does this help the bot confirm trades, it helps to provide transparency for everyone involved.
Follow Through
As Buyer: Please note all transactions should be completed within 24 hours. This means claiming yarn, sending your zip code and email address, transferring funds, etc. should be done within 24 hours.
As Seller: Items should be shipped with tracking numbers attached within 24 hours of receiving payment.
Whether you're the buyer or seller, if there are any delays, please mention it in advance.
Please review all our subreddit rules here and best practices here.
Confirming Trades
If you have tried to confirm a trade, but the bot did not acknowledge this, reply to your confirmation by tagging u/nocentart and u/nocentart will review.
Feedback
If you have any suggestions for the community, concerns, questions or anything else you'd like to discuss, please message the mods.
Thank you for reading, and happy swapping,
Yarnswap Mod Team
