r/VisitingMallorca • u/Pink_Flamingo_123 • 12h ago
Moov rent a car - scam
Hi all,
I wanted to warn others that might be considering booking a rental with Moov rent a car in Mallorca. When I was looking for a car rental place, I found Moov rent a car and saw they had amazing Google reviews. We booked a car and picked it up in September.
They gave us a car that was covered in scratches. The agent told us we had 10 minutes to inspect the car; otherwise, we would need to pay for parking. We had the car for 3 nights and brought it back in the same condition we got it. A different agent came to pick up the car and was claiming we caused a scratch and that we should have got the red package which seemed suspicious. They then sent us a bill for 500 euros for this scratch which suspiciously is the amount of the deposit. They also sent us this bill 2 hours after they picked up the car almost like they had it ready.
Now here is where it gets interesting... I ended up going to Google reviews and posting a negative review. Prior to my negative review there were about 4 other negative reviews. About a week after, all the negative reviews were taken down. I also looked on other sites and saw that they're pulling the same scratch scam with other people.
Don't trust their google reviews and don't rent here.