r/Staples • • Aug 13 '25

AMAZON RETURNS MEGATHREAD

22 Upvotes

Go crazy here with all your complaints about Amazombies and Amazon returns. All other posts will be locked and directed here.

Alternatively go to the discord linked in the other rule update Amazon Return post (https://www.reddit.com/r/Staples/s/MJMyGF13Va).


r/Staples • • Aug 13 '25

Amazon Return Posts for Employees

34 Upvotes

Mods have decided that going forward we’re going to do a master post for Amazon Returns. Starting 8/14/25, all posts regarding Amazon will be flagged for review by moderators. The subreddit isn’t meant to be just complaining about Amazon returns. I’ll create a master post later today, everyone can direct their complaints there. Alternatively, join the discord (https://discord.gg/qSJxvzKZJd) and talk all you want about Amazon returns in the proper channel. I recommend this as your best place to do the yapping about this.

Posts that will be allowed through by mods regarding Amazon returns will be questions regarding how to do them, and the like.

We understand that you need a place to vent about Amazon returns bc they suck. We’re trying to provide this for you.

If you have any questions, please drop them here or feel free to message the mod team.


r/Staples • • 12h ago

I'm sorry????

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11 Upvotes

I was looking at desks because i know the one i have isnt made anymore and im almost tempted to call my old store and see if they still have the display. but i was cruising the website and found this. In what world would someone pay $5k-$7k for a cabinet??


r/Staples • • 13h ago

Amazon

8 Upvotes

Whats with new Amazon Box G? And this new grey bin? And now unfortunately they want to move amazon out of our copy center and at the front end. Which puts more work on us print sups to cover Happy returns and ups drop offs? Like who is making these idiotic decisions at a corporate level?


r/Staples • • 19h ago

Staples canada online order

3 Upvotes

Hello i’m kinda lost of what to do!

October 10th i ordered a chair to be delivered at my house the 20th and the order is still stuck at « pending »

I tried contacting the support on chat i’ve received some of the dumbess answer  « you will receive it in april 2026 »?????

Decided to call directly customer service they told me an agent allready escalated my order to a supervisor or what ever and they are working on it actively, I even asked them if it was a payment issue because I dont see the transaction on my CC bill, he answered me its because they dont take money until the order is process to wait. Edit: i just saw tho the transaction in googlepay/wallet but not on my official credit card company

It’s been 2 days now and i still have the same script through the phones that someone gonna contact me etcetcetc

What can I do at this point? Do i just re order it and pray this time it works and eventually if the other order go through i just refund it? I’m out of solution

Note that this is staples in canada/quebec


r/Staples • • 1d ago

Who actually uses SellPro?

14 Upvotes

Just curious because a 2020 companies rep recently introduced people at my store to the app, and so now everyone is grinding for the gift cards. (Fuck gravity)

Is HP the only vendor that is on our SellPro for Staples?

uhhh....

anyone have costumes sold yet or is it just my store with costumes sitting the whole time?


r/Staples • • 1d ago

Considering quitting print before the holidays

15 Upvotes

I started working at staples in the print department a few months ago, and Ive loved it. I love the customers (for the most part), and it hasnt been too crazy despite our store being a bit more popular out of the others in our area. As of late though? Its been insane. Constantly having at least 5 people in line for print, self serve is always down, one of our main two printers stopped responding and the other jams every other print on anything thicker than labels- Its been rough, and taking a serious toll on my mental health. Ive been getting eye twitches for days on end and despite having great reviews and loving my management, every shift I leave feeling overwhelmed like Im gonna be screamed at for leaving orders behind (Ive never been yelled at by management). Ive been getting told more and more lately the horrors of the holidays, and its had me thinking.
Originally, my plan was to stick through it through the holidays and consider giving my two weeks after they pass- Both for incomes sake and to prevent my team from going through hell trying to find and train someone else to take my place in time for holidays. As of late though Ive been worried that the more I put it off, if I have to suddenly pull out of work because the stress gets so bad, that will do even more harm to my team. I'm pretty sure I'm going to stick with it, I'm kinda just posting this to shout into the void and get a second opinion.


r/Staples • • 1d ago

Self Print USB file Format

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5 Upvotes

Hey y'all, I usually can't get an answer from the Print staff, but does someone know exactly which file format my USB stick should be in order to work on the self-print printers? I've used 2 different USBs at varying times to print the same PDF file, and it's kind of a coin flip as to whether the printer will/won't recognize either the USB stick or the PDF file.

NTFS? exFAT? FAT32?


r/Staples • • 2d ago

can you feel the ship sinking?

53 Upvotes

BTS underperformed. Payroll is dwindling. Stores are closing already. The clock is ticking. Start planning. The signs are there


r/Staples • • 2d ago

DM stole GM PTO

8 Upvotes

Store managers: any of you had your DM use the manager vacation hours without telling you? I had signed off on payroll. Everything was fine. Went back planning my weeks ahead the following day and all my vacation is gone. My DM used all my bank hours… every single one.


r/Staples • • 2d ago

Just got a job at Staples

5 Upvotes

Hi! I’m a college student and I just got a job at Staples part-time. I only have experience in food service, so I guess I’m looking for some advice? My gm seems awesome, so I’m not too worried about that. I just want to make sure that I know what to expect


r/Staples • • 2d ago

Is anyone else's store system offline?

3 Upvotes

We can't use any of the apps on the scanners, the registers are slow as hell, and The Hub is inaccessible.

EDIT: It's already back online lol


r/Staples • • 2d ago

Why they got yoda rapping on the playlist?

7 Upvotes

r/Staples • • 3d ago

How can Staples actually be saved?

24 Upvotes

Here is my proposal:

  1. downsize the stores. Most stores are twice as big as they need to be. Keep printing and shipping, and a small retail selection of the most commonly purchased products. The stores should be the size of a UPS store, not a supermarket.

  2. either partition off the rest of the store and rent it to someone else or return it to the landlord. If that isn't possible, close the store and open one nearby in a smaller spot

  3. keep a few large stores in places where they are successful, such as wealthy areas with an elderly population and no other competition.

  4. Reduce the prices to be competitive with Walmart, Target and Amazon for common products. Smaller stores means lower expenses and lower prices.

  5. Get rid of the junk. No UPS, no TSA, no party stuff, none of that nonsense. This is an office supply store.


r/Staples • • 2d ago

Self Serve Printers are the most reliable in the US

3 Upvotes

If half the self-serving printers are not broken, then you are NOT at Staples.
It was even like that when I worked for Staples 8 years ago.


r/Staples • • 3d ago

How a Massive Chinese Crime Ring Hacked Staples to Steal Millions

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43 Upvotes

r/Staples • • 3d ago

PMS sup

7 Upvotes

I have been a PMS sup for a long time. I have been though many managers. My current GM and I get along well but sometimes I feel like they think I'm a bother. When they are off on the weekend and I've worked all weekend on monday it seems to always feel like I'm imposing on their time when I'm trying to download them on what's happening in print.


r/Staples • • 2d ago

How much are you or your company spending on Staples per month?

0 Upvotes

Curious about the monthly spend of you all on staples.

My company personally uses Staples Advantage, and spends around $7,000 on office supplies, and other misc stuff.


r/Staples • • 3d ago

Funny Pricing Bug For these logitech headphones

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10 Upvotes

Saw this on a random google search and thought it was funny. I wonder what caused this random number to show up


r/Staples • • 3d ago

Leaving staples

26 Upvotes

So i’m a little bittersweet to say goodbye to Staples. Unlike most that talk here on this subreddit, I actually enjoyed working at Staples. The management at least where I am is really good, but what I thought would be a simple, fun, summer gig has turned into much more than what I originally expected it to be.

For now though, I am reflecting on my almost 6 months at staples. But the one thing I don’t think i will miss is the amazon returns. But nonetheless i actually had a positive experience there


r/Staples • • 4d ago

PMS Rewards Pen

6 Upvotes

Is copy center rewards pen based on copy transactions with rewards or on the copy center associates rewards pen?


r/Staples • • 4d ago

I got sunshine

18 Upvotes

r/Staples • • 4d ago

Staples giftcard

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9 Upvotes

Idk if this is the right sub but I have this staples gift card with $26 on it and I don’t even shop there😭 I honestly was gonna give it away for free but I’m broke and need money for food so I’m selling it for $15 I can attach more proof and stuff if you’ll like


r/Staples • • 5d ago

Some customers can be so stupid and it shows.

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90 Upvotes

This has happened to me more times than I can count.

When I tell you to stay in an aisle so that an associate can come and help you, that does NOT mean you wander around in other aisles and then come back to me crying that no one helped you. Like bro I LITERALLY told you to stay in the aisle. No, I cannot come help you get the item because I'm not allowed to leave the registers alone. Yes, we are a little bit busy so if you don't mind waiting a bit? No? Okay then not my problem.

Some customers have definitely lost the ability to wait and it gnaws at my nerves when they end up leaving a bad review all because we couldn't cater to their last minute rush.


r/Staples • • 5d ago

Get out while you can.

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68 Upvotes