Just some stories from my Saturday, let’s commiserate.
Guest one: requests a booth over the phone (I manage and wait tables and I had done the admin shift yesterday before service so I took the phone call) and I explained we can’t take booth requests over the phone because we only have 4 booths, but let the host know you would like a booth when you check in and we will do our best. They end up being my table, and as I’m walking them to the booth she says “we sat over here last time, I’d like a booth in a different area”. Bitch literally two hours ago I told you we only have 4 and you’re looking at all four of them!!!! Then she completely does not listen to my spiel at all and asks me 3 questions that I had already given her the answer to before she even asked- that’s no biggie it happens all the time. Then she goes to order wine and it all gets worse.
Mrs. Idiot: I’d like to order wine.
me (while thinking “okay…? Do it??”): absolutely, what would you like?
Mrs. Idiot: a very sweet sparkling white
Me: unfortunately I don’t actually have a sweet sparkling white. As far as sparkling goes, the prosecco would be the sweetest we offer. The moscato is the sweetest white we carry and while it is a still wine it does have a bit of effervescence to it.
Mrs. Idiot: the prosecco is fine
So I bring her the prosecco. She tastes it, makes a face and calls it “gross, dry and bitter”. I mean I told you we don’t have a sweet sparkling white, girlfriend. I waste the split and bring her a taste of the moscato which is disgusting (and our cost on it is around $5 a bottle which speaks to the quality) and she agrees with me on that and again calls it gross. At least she’s right this time lol. She decides to look over the cocktail list instead.
Mrs. Idiot: I’ll have a French martini I guess. (if you don’t know- it’s vodka, pineapple juice and chambord. The menu lists these ingredients and I am assuming she can read)
Me: of course, would you like a sugared rim?
Mrs. Idiot: I don’t know. Does it taste like a whiskey sour?
Me: no, it doesn’t (silently “what the actual fuck do you mean?” and now questioning if she actually can read)
She drinks it, it’s fine and good. They were fine, but when I took their call to make the reservation I specifically asked if they were celebrating any birthdays or anniversaries and she said no. She saw me give another table a complimentary anniversary dessert and all of a sudden it is the celebration of 30 years of them being Mr. & Mrs Idiot lol. Whatever, no sweat off my back and I happily get them one too. All of this for 10% on a little over $200 lol.
Scene 2. Setting: the same fucking booth. Probably cursed or haunted, I don’t know. This couple seems FAR more normal, less stupid, and way more pretentious. The husband is asking me weirdly specific questions in a way that feels like he was trying to big dick me about knowing more about our food than I do, but I actually am a little freak and love to know every niche detail about our menu, and also food in general. I genuinely really like when tables have questions, and despite every word I’ve written here so far I really love my job, but I can tell this guy is asking these questions in bad faith if that makes any sense. It’s like this:
Mr. Asshat: Are the clams steamers? Because people are very particular about their clams and if they’re not steamers you shouldn’t call them that. (The menu calls them “steamed clams”)
Me: you’re spot on about that! No, the steamed clams are not steamers they are steamed cherry stone clams.
Mr Asshat: how do your scallops come?
Me: (I start to describe the preparation options and he cuts me off)
Mr. Asshat: no I mean how do you get them, you know there’s different ways they are shipped that can really change the quality.
Me: oh my apologies, I misunderstood! They are a U10 dry packed scallop from Nova Scotia.
Mr Asshat: how fatty is the salmon?
Me: I mean, it’s salmon so it - (he cuts me off)
Mr. Asshat: I know but is it fatty like Ora king salmon?
Me: you sure know your fish! This is a faroe island salmon, so it’s a little less fatty than Ora king and I would say not quite as velvety in texture.
Mr. Asshat: the Faroe Islands are way more north and the water is colder so shouldn’t that be more fatty?
Me: (thinking wtf is this an exam or what) faroe island salmon is a species of Atlantic salmon, which have a lower fat content than king salmon.
He doesn’t even order any of those things, he orders an item he didn’t ask me about at all!!! Like I said though, I like answering questions and I know the food very well and in an event where I don’t know the answer, I’m excited to go find the answer and add it to the dumb fact list I have running in my head. Wouldn’t this be the perfect time to disclose any dietary restrictions or needs? Who knows, not me that’s for sure. He got a side that has lentils in it- that’s important.
They were in to celebrate the birth of Mrs. Mostly-Nice. She kept her maiden name- love that for her!! She didn’t say too much through the ordering process, she had no questions and loved her dinner (and so did he). I bring her a birthday dessert and candle all that jazz, and at that point he asks me if the side he got was something prepackaged or if we make it. I tell him we make it and tell him everything that’s in it, including the lentils.
Mrs Mostly-Nice: well it’s a good thing I didn’t try it because I would have died (said with a bit of a tone too I might add)
Me: good! I mean not good you would have died, but very good you didn’t try it if that is the case.
Mrs. Mostly-Nice: (while looking at her dessert) lentils are a legume and I have a deadly nut allergy. There’s not nuts in this, right??
I tell her we actually outsource our desserts and while hers does not contain any nuts, the bakery does handle them. She eats it anyways. Two things here:
- do you have any fucking idea how hard it was for me to not say that her dessert does not contain any nuts OR legumes??
- How are you married to someone who is so fucking pretentious about food, yet doesn’t know that nuts≠legumes and while some people are allergic to both, many people who have a peanut allergy are fine with tree nuts and vice versa??
- IF YOU WOULDVE FUCKING DIED, DONT YOU THINK YOU SHOULDVE MENTIONED THAT AT LITERALLY ANY POINT BEFORE EATING???? (we don’t prompt people to provide allergen information because we handle so much shellfish. We can promise no cross contamination from the kitchen end, but can’t promise someone from another table or bar seat doesn’t fling shellfish juice at you, can’t promise that every guest who eats shellfish will refrain from touching random shit in the restaurant before scrubbing their hands that you could then touch unknowingly, etc., so for that reason we don’t invite people to offer that info up or I would ask at the beginning of the interaction)
Anyways, thanks so much for joining me on this incredibly dramatic recount of my Saturday night, where the above events plus several unmentioned did have me googling what phase the moon is in and if anything is retrograding lol. Have a good night make lots love you bye.