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Hi all, I'm hoping someone has run into this one.

Car: Renault Megane Sport Tourer E-Tech Plug-in Hybrid, 2021, approx. 147,000 km

Symptoms:

The dash shows "Refuelling fault – See owner's manual" (Finnish: "Tankkausvirhe") with the service wrench light on.

The fuel flap won't open, so I can't refuel.

Otherwise the car drives completely normally, in both EV and hybrid mode.

What I've found so far:

If I disconnect the 12V battery for a moment, the fault clears and the flap opens normally.

It only happens once the weather gets colder. There were no issues all summer.

As far as I know, the PHEV has a pressurised fuel tank that has to depressurise before the flap unlocks. My suspects are the flap lock actuator, the tank depressurisation valve or the pressure sensor sticking or misreading in the cold.

Questions:

Has anyone had the same fault, and what part actually fixed it?

Is there a known Renault technical bulletin or software update for this?

Is there a manual/emergency release for the fuel flap, so I don't have to disconnect the battery every time?

Should I go straight to a Renault dealer, or can a good independent garage diagnose this?

Thanks in advance for any tips! 🙏

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Available anytime at weekends.
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Hello everyone!

I bought a Renault Megane Grand Toure 2013 1.5K dCi a few months ago. I recently performed an oil service my self and noticed a thin black rubber hose coming from somewhere on the front of the engine, near the starter motor. It wraps underneath the engine and clips underneath to the engine/transmission.

The problem is the end connected to the engine, it is disconnected and I can’t find where to connect it. Previous owner switched starter motor and my idea is that it connects to the engine somewhere close to the starter motor or underneath, but can’t see where.

Do anyone of you have a clue what kind of hose it is where I should connect it?

Best regards!

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