You can now insert images as comments when you seek for in-game help in Megathreads! Check out this mod post HERE for more information.

Use this Megathread if you have general questions or need advice! e.g. asking for EX / Candy recommendation, gems usage, "Should I pull this banner?", "How do I build a team on this stage?", etc.

If you need team building help specifically for Champion Stadium, you may use the Champion Stadium Megathread to receive a quicker response.

Installing Pokémon Masters

Pokémon Masters is available worldwide except for Belgium and The Netherlands due to bans on loot boxes.

We will go over the two main platforms on installing the game, IOS and Android.

According to the official site, the game is most compatible in these devices:

iOS: 11 or higher / 64 bit / at least 2 GB of RAM

Android: OS 7.0 or higher / 64 bit / at least 2 GB of RAM

IOS:

1. Via Apple Store: HERE

Android

1. Via Google Play Store: HERE
2. Others

If the game is unavailable in your country or shows as not available for your device, you can download the APK directly from APKPure or QooApp.

You can also use VPN to download it from the application store, but it requires longer downloading time compared to the above recommended methods.

Reroll Guide

Reroll means that you make a new account and look at what you got from your scout. If you don't like your first few multi-pulls, you delete the account and create a new one again and so on until you are satisfied.

Why reroll?

• You're a new or returning player and you want to get your hands on meta Sync Pairs for easier clears.
• A favourite/meta Sync Pair has been released and you want to get him/her no matter what.

How to Reroll?

If you're an existing player, delete your local data or cache first. Otherwise, do not link your account to Nintendo. Doing so will bind your Pokémon Masters account to your Nintendo profile permanently and can no longer be removed.

As of now, if you progress up to the point when co-op mode is unlocked, you can get 17246 gems in total, earning at least 189/400 scout points (33 scout points per multi scout) and allowing you to scout at least 63 Sync Pairs. Completing the following checkpoints will let you receive gems as completion rewards:

These missions are completed progressively as you play the game, so they are not listed in numerical order.

These missions can be completed multiple times as the player reaches new checkpoints.

These missions can only be completed once but give a high amount of gems.

If you are not satisfied with your pulls, click on the Poryphone at the right-bottom corner in the Pokémon Center -> Account -> Delete Save Data. Repeat the above steps until you pulled the Sync Pair you want.

Now that you're ready to go on an adventure, link your account through Poryphone Menu by tapping "Account", then "Link a Nintendo Account" to save your progress. After that, try to get any free Sync Pairs as you progress:

• Professor Oak & Mew: Complete his Sync Pair story and finish the bingo missions from Professor Oak & Mew Special Missions.
• Rosa & Serperior: Complete all bingo missions from "Rise to 6★ EX with Rosa!" and upgrade her to 6★ EX.
• Legendary Event Sync Pairs: Obtainable via Legendary Adventures. Reach the end of story to obtain the legendary Sync Pair, character-exclusive 5★ promotion tickets and event vouchers. Try to upgrade them to 5/5 20/20 as soon as possible and invest in their Sync Grids; they will be valuable assets for content clearing. Do note that exclusive materials such as Champion Spirit and Sync Grid expansion for these Sync Pair are only obtainable in event reruns, and hence event-limited.

EX Gear Type Chart

Note that these co-op stages only drop 2★ Gear as the highest rarity for their corresponding Gear Type. 3★ Gear is restricted to Type Gear Events and Pokémon Masters Day every month, and it can be obtained in the time-limited event shop and in the General tab in exchange for 3★ gear material co-op stage drops.

In-Game FAQ

1. When is anniversary coming?

2 Why hasn't my Pokemon evolved? It's at Level [X]!

Evolution requires an evolution item available in the Training Area (Evolution Material Area). Upon earning the Evolution Materials, you need to go to the Sync Pair Stories to trigger the Evolution Story.

3. Should I save to do 11 multi-scouts instead of single scouts?

You can now get x11 units instead of 10, so yes, but we strongly recommend you to save gems for Poké Fair or Master Fair banners (which has a higher rate for 5★ characters).

4. How many gems are required to receive a Sync Pair of my choice?

36.600 non-paid gems (or 36.300 gems + 100 paid gems for a daily single pull), which is the equivalent of 400 scout points. Scout points do not carry over between banners.

5. What does [X]/5, [Y]/20, etc mean?

When you obtain a Sync Pair, they're at 1/5 Sync Move level. Rolling a dupe of that Sync Pair, or using a Move Candy will increase it by 1 level. 3/5 is the minimum for most sync pairs to complete their full Sync Grid, but some Poké Fairs have grid expansions that require their Sync Move to be completely maxed out at 5/5 for their full Sync Grid.

At the same time, Sync Pairs are at 0/20 Potential when they're just obtained. Giving Sync Pairs Powerups will raise their Potential and stats. When a Sync Pair is given 20 powerups, their star level will be increased. Getting a unit to 5★ 20/20 is mandatory for it to further upgrade to 6★ EX (if it has one).

6. How do I Unlock The Level cap of my units?

Training Area (Cap Unlock Area), (Cap Unlock Area 2), Exchange in the shop, Events.

7. Where do I get the manuals to level up my sync pairs?

Training Area (Level up Area), Exchange in the shop, Events, random drops in Trainer Lodge.

8. How do I get Sync orbs?

Training Area (Sync orb Area), Exchange in the shop, Events, Champion Stadium Master Mode (6K & 7.5K), random drops in Trainer Lodge.

9. What are Theme Skill and how do I get items to power them up?

Theme Skill is a new ability that raises the stats of your Sync Pairs if any of them has a common position, type, region, trainer group, or other features with another pair (or pairs) in the same team. Skill Spheres, which can be obtained in Theme Skill area and Champion Stadium Master Mode, are required to upgrade them.

10. What Lucky Skill should I roll for [X]? How do I get Lucky Cookies and Scrolls to unlock a Sync Pair's Lucky Skill?

Refer to Sync Grid Builds & Lucky Skills (by u/MomoSpark) for more details.

In general, the choices of Lucky Skills follow the roles of Sync Pairs:

• Strike:
  • Critical Strike 2 (3★ Crunchy)
  • Weathered Warrior 3 (3★ Deluxe) if used exclusively in weather
    • Boosts the damage of attack moves and sync moves but NOT max moves
• Support:
  • Vigilance (3★ Creamy), unless the Sync Pair already has Vigilance in their kit
  • Head Start 1 or Adrenaline 1 (both 3★ Deluxe) for -3 sync countdown acceleration
• Tech:
  • Refer to Strike if the Sync Pair's kit is Strike-based (e.g. Marnie & Morpeko, May & Swampert, P Serena & Whimsicott, etc.)
  • Refer to Support if the Sync Pair's kit is a tanker and/or a healer (e.g. Prof Oak & Mew, SS Leaf & Venusaur, etc.)
  • Head Start 1 or Adrenaline 1 (both 3★ Deluxe) for -3 sync countdown acceleration
• Sprint:
  • Head Start 1 or Adrenaline 1 (both 3★ Deluxe) for -3 sync countdown acceleration
  • Refer to Strike if the Sync Pair's kit is Strike-based (e.g. Nemona & Pawmot, Paulo & Lycanroc Dusk, etc.)
• Field:
  • Refer to Strike if the Sync Pair's kit is Strike-based (e.g. Victor & Spectrier, Variety Giovanni & Rhydon, etc.)

There are exceptions to some Sync Pairs. For example,

• Iris & Haxorous favours Lessen Confusion 9 (2★ Crispy) to increase DPS under confusion with Confusion Boon 5 in grid.
• Serena & Delphox and most other sleep-inducing units favour Troublemaker 1 (3★ Crunchy) to increase the accuracy of sleep-inducing status moves.
• Zinnia & Rayquaza can go for either Dauntless (3★ Creamy) to mitigate SP ATK debuffs after each use of Draco Meteor, or Weathered Warrior 3 (3★ Deluxe) to stack with her weather-based multipliers.

Lucky Cookies and Lucky Scrolls can all be obtained in Battle Villa (Single Player & Co-op), Blissful Bonanza, and Legendary Gauntlet. Legendary Gauntlet can provide unlimited 3★ Lucky Cookies as well as Deluxe Cookies exclusive to that mode after each successful stage clear, and their drop chance increases with longer win streaks.

11. What are the Sync Move effects of 6★ EX Sync Pairs of different roles? Who should I promote to 6★ EX first?

Each role gives different effects to Sync Moves when upgraded to 6★ EX.

• Strike: Sync Move becomes AoE. (Its power is not reduced against multiple targets.)
• Support: Sync Move raises sync buff by +2 instead of +1 when it is used for the first time. (Each sync buff increases damage output by 50%)
• Tech: Sync Move power x1.5
• Sprint: Sync Move reduces the user's sync move countdown by 3 when it is used for the first time.
• Field: Sync Move applies a field effect before dealing damage and extends its duration by 50% when it is used for the first time.

Support is usually prioritized for promotion to 6★ EX because its EX effect effectively doubles the damage of all allied sync pairs after first sync and is more widely applicable across most game modes, and the increased stats from raising the support's Potential greatly enhances its bulk to tank stages.

For Strike, if its kit has a very high DPS (e.g. SS Red & Charizard, Diantha & Gardevoir, etc.), or includes a powerful Sync multiplier (e.g. Steven & Metagross's Haymaker, Barry & Empoleon's Inertia, etc.), you are highly recommended to upgrade it to 6★ EX to apply the damage to all opponents. This applies to Tech as well, but only if the unit is a Sync nuker (e.g. Marnie & Morpeko, May & Swampert, etc.).

Since Field applies a field effect that can boost its own damage and potentially that of its allies as well, upgrading it to 6★ EX is also recommended. Sprint enables faster sync buffs and usually come with innate Sync Move multipliers like Tech, but its EX effect does not improve damage as directly as the other roles.

Promoting Support-type units to 6★ EX is not a must, but it's always an added bonus, especially if their Sync Move can provide any additional effects via passive or grid skills.

Always remember to upgrade Rosa to 6★ EX because the materials are obtainable for free.

12. Which Sync Pair should I use my candy on?

Refer to Which Sync Pair Should You Give Your Candy To? (Infographic) (by u/MuddyDummy) for more details.

Always save your candies unless the Sync Pair is exclusive to Seasonals, Poké Fairs or Master Fairs. Most Sync Pairs are usable at 1/5. You can always "accidentally" pull the unit you've been looking for from the normal pool, but you never know when limited Sync Pairs will rerun again. This may not apply to Sync Pairs that are your favorite.

Common Technical Questions/Errors

Below lists all common technical errors you may encounter during the game, as well as how you can fix it. You are strongly encouraged to contact DeNA with any problems at [support@pokemonmasters-game.com](mailto:support@pokemonmasters-game.com) if any of these advice do not help.

1. Error 20103 — Please check your connection and try again: Usually caused due to lack of connection or sudden disconnection. Try playing the game in a place with more stable connection.
2. Error 10102 — An error has occurred. Restarting the game: This error is often triggered because it detects your phone is rooted, or that you are using external applications which allows opening multiple accounts on the same device. For rooted phone users, make sure you hide your rooted status.
3. Game crashed mid-battle: Restart the app and clear your cache. This option is available in the bottom-left corner of the title screen.
4. Does Pokémon Masters work on emulators? No. As of now, PM is not compatible with any of the emulators (including Bluestacks, Nox, etc.) However, playing two accounts on the same device is possible on Android by cloning with Island.

Tools

• Sync Pairs Tracker
• Pokemon Masters EX Calculator (Sync Grids, Damage Calculator, etc.)
• Brybry (Datamine Information, i.e. Calendar, Gem Count, Sync Pairs)
• Events Countdown Timer (created by u/antocs, updated by Thunder#4694)

Guides

• A Beginner’s Guide for Building Teams and Training Pokémon (u/Stitch426)
• Pokémon Masters: Tier List & Resources (r/PokemonMasters Guide Writer Team, Gamepress)
• Pokémon Masters EX: Datamine Analysis (r/PokemonMasters Guide Writer Team)
• Sync Grid Builds & Lucky Skills (u/MomoSpark)
• Eggmon Compendium (u/Zinfogel)
• Pokémon Masters Damage Formula (u/stdk12)
• More guides can be found HERE.

Reminders

• To receive quicker response from other fellow users, it is strongly recommended to enlist your roster, Lucky Skills, Sync Grid builds and other information deemed necessary, such that you can be provided a strategic team with higher chance of success when battling.
• If you would like to provide images and videos, you may use external websites such as Imgur, Gyazo and Streamable to embed links.
• Do not force your own playstyle onto others as it is completely subjective. Different kinds of players, veterans and novices, casual and hardcore, may all share different opinions and playstyles. It is fine to give suggestions, but forcing your ideas and way of playing onto others is not something to be condoned here. No one's way of playing is completely right.