I'm nearly 21 years old and have an EXTREME phobia of mascots. It's the strangest thing because I know it won't hurt me, and I know it's just a person in a suit, but ever since I was born I've been absolutely petrified by them. Not just "that's creepy", like full blown anxiety attack at the sight of them and will run like my life depends on it, even though I know it doesn't. It makes no sense, especially because I absolutely love Halloween, especially the creepy stuff: Dressing up in scary costumes for haunted houses, making people jump (not actually traumatize anyone of course), etc. But Micky Mouse? HECK no.
I recently started collage and one of the top 3 reasons I picked the one I did was because they didn't have a mascot and haven't for longer then I've been alive. I was so excited, but cut to a month into my first semester, and they announce that we now have one. And let me just say, it is one of the creepiest mascots I've ever seen.
To break down the true severity, the school posted sneak peek pictures, and it looked like it could possibly be a mascot. I had 2 anxiety attacks in 6 hours because it looked like it had a chance of being one. The next day, I thought the peek was something else they announced, and was so relived. That night, I find out that the 'big announcement' is coming that night. What happened? Another anxiety attack right around 24 hours after the last one. After I saw the official post of the mascot itself, I fell into one of the worst panic attacks I've ever had. My roommate (who is absolutely amazing) had to calm me down when she got home from the event where they announced it.
I've been really struggling, even to just leave my dorm. I reached out to all my professors and explained the situation, and every single one was extremely supportive and understanding, one even offered to try to get the mascots schedule for me without me even asking (love my professors).
I reached out to the disabilities office as well with one request: A weekly update on the mascots schedule. One email a week just telling me where it'll be and what events it'll be attending or any other campus things it'll be doing. That's it. Nothing insane. Maybe 5-10 minutes a week to write the email. As much as I'd love if they just got rid of it completely, I know it's not gonna happen, so this is the best thing I can do right now.
They got back to me and said I had to get an official diagnosis (which is fair) but then I have to fill out all kinds of stuff, and they have to have a meeting to decide what's 'reasonable.' I have no idea how long this is gonna take, but when I reached out to the counseling office to get the paper I need, they told me to call them, and no one answered even though I called 5 minutes after I got the email.
I get they have protocols, and it's understandable that they have to follow them, but what I'm asking for isn't insane. I'm not demanding some insane ask, I'm asking for one email a week so I can walk campus in peace. I even put in the email exactly what happened with the anxiety and panic attacks, even saying I did not feel safe walking campus, and they can't do anything until I get an official diagnosis, but yet won't answer their phones.
We haven't gotten me help in the past because it was never a day to day problem in my life. Even in high school, I just didn't go to sports games or assemblies and I was totally fine, never even saw it in person.
I'm trying to get into therapy, my school offers it for free so I'd prefer that, but can't even think about any exposure therapy without getting super anxious, no matter how slow the process.
All in all, I just need help. (Sorry this is so long, I'm kinda ranting as well).