Hi all!
We would greatly appreciate it if you could spare 10 minutes to do our survey, which asks what should health services tell consumers and carers when AI has been involved in creating or modifying the health information they receive?
Project landing page address (including participant information sheet): Transparency in AI - Australian Survey Landing Page – Fill in form
Background
Health services across Australia are increasingly using artificial intelligence (AI) writing tools to draft, simplify, and translate health information for patients, carers, and families. In some services, AI is already being used to write or revise discharge summaries, clinic letters, patient portal messages, and clinical notes. However, there is currently no agreed standard for how health services should disclose this use of AI.
The study seeks the perspectives of health services staff, consumers and carers. It explores what information about AI use should be disclosed, when disclosure should occur, whether consent should be sought beforehand, who should be accountable if information is incorrect, and whether knowing AI was involved affects trust in the information.
About the survey
Anonymous: No names, email addresses, IP addresses, employer details, or other identifying information are collected. The survey platform does not require participants to sign in.
Completion time: Approximately 10 minutes, based on a timed pilot involving 14 participants.
Survey close date: 24 December 2026.
Format: Most questions are multiple choice. The final question in each survey provides an open-text field where participants can expand on any topic raised in the survey, including their views on the use of AI in health information.
More than one survey: Participants can complete all surveys that are relevant to their roles and experiences. For example, a health service staff member who is also a consumer or carer may complete the staff survey and the relevant consumer and/or carer survey.
Ethics approval: This study has been reviewed and approved by the ACT Health Human Research Ethics Committee: 2026/ETH02132.
About the project
The project is supported by the Canberra Hospitals Foundation Deborah Rolfe AM Perpetual Grant for Research.
The Transparency in AI Research Project Team is a collaborative group comprising clinicians and non-clinical staff, predominantly from Canberra Health Services (CHS), academics from ANU and UC, and consumer and carer research partners from across the ACT and Southern NSW.
What happens with the results
A plain-language summary of the study findings will be available to anyone who wishes to receive it. After completing the survey, participants can register their interest through a separate optional Expression of Interest (EOI) email register. The summary will be distributed once data analysis is complete.
The survey findings will inform Phase 2 of the study, in which consumers, carers, and health service staff will work together to co-design a resource to help health services communicate transparently about their use of AI in health information.