Got my g7 pro zzz a few weeks ago for my bday gift to myself and unfortunately got one of the older ones with the faulty trigger stop, which broke.
Gamesir customer service emailed me back, in less then 24hrs, saying they are going to send a replacement.
It’s only been a couple weeks but I really love this thing and playing with it has been an absolute joy. Wasn’t expecting a whole replacement but really stoked that they stand behind their product like that.
Definitely will be recommending it to my friends and coworkers and will definitely be purchasing from this brand from now on when it comes to controllers.
Would love to see an ultra premium version of the g7 pro with a less plastic feel to it and a really beefed up build quality but I’m nitpicking. It still feels really great.
Would also love to see more faceplates, and faceplates with the option to have circle dpad accesories but other than those couple of nitpick things the controller is perfect.
Thank you guys for an awesome birthday gift!