Low effort post. I don't care. F this company. F it's metrics. F it's stupid and beyond realistic expectations for minimum wage employees. Get out while you can. I did and I'll never regret it.

I just cancelled my GameStop Pro membership. I’ve realised the local game shops near me actually carry more variety and feel worth supporting. GameStop, not it, for me anymore…sclper prices, no limited run games etc. huge deal breaker. Sorry GameStop, after being a pro member for 10 yrs I am done!! Oh did I mention the annual pro member price is now $30?!?!? Smh

They just turned our heat on, too. That shit gonna be extra crispy for a minute.

“I heard a rumor that-“

Based on what I’ve heard from some other store managers, Q4 will have Omnichannel on the scorecard weighing at 20%. If this turns out to be true, the quality of order fulfillment is going to drop. Gutted games sent, games missing original components like the case, items apart of large orders outright not being sent. GameStop needs to realize we are a retail store, theft happens. We shouldn’t be penalized if we can’t completely fulfill an order which would require us to cancel it.

Q4 sounds like it’s going to be so much fun. That’s not even mentioning the store closures after the holidays.

Thanks, GameStop. DL out.

I ordered Shadow the Hedgehog (PS2) from GameStop online and here’s what happened:

- they sent one copy to my old address in another city from 5 years ago, and one copy to my current address. The incorrect address shipment was delivered so far.

- two different shipping emails with completely different order numbers and tracking, sent from two different gamestops across the country

-they only charged me once and I only put in one order.

I used PayPal for the order but my PayPal only has my current address as the primary so Idk where they could have gotten the previous one. As long as I receive my copy and am not charged twice, I guess it isn’t an issue for me. Congrats to whoever received a copy of Shadow the Hedgehog for Ps2 for free I guess.

Looking for some advice from employees or anyone who has dealt with this specific POS glitch.

Five days ago, I was buying something in-store. The employee scanned and "redeemed" my gift card, but when I went to pay the remaining balance with my debit card, my bank's card processing system went completely down nationwide. The overall transaction couldn't finish and was aborted/voided. I didn't get a receipt because nothing went through.

The issue is that the POS system already deducted the balance from my gift card. It's currently sitting at $0.

I’ve spent the last few days in a customer service loop:

1. Email support was completely useless.

2. Called corporate phone support, they told me to call the store to get the transaction log or a void receipt.

3. Called the store, the employee told me they "wipe transaction logs at the end of every day" (which sounds like BS) and told me only corporate can help.

4. Called corporate back and forced them to escalate the ticket.

Has anyone seen this happen when a split ransaction fails midway? Is it a "hold" that drops off back onto the gift card automatically after a few business days, or am I going to have to fight with customer service to get my funds back?

I pre ordered the PS5 version of Final Fantasy Resonance and it was supposed to have a pre order bonus code for some in game items. Code is nowhere to be found on the receipt or in the game case. Square ENIX support said to contact GameStop. Waiting for a response from them. Anyone else missing their code?

So I’ve never preordered from GameStop before but I just did it coz my wife wanted the hello kitty collectors edition for the new game. I preordered on the 15th and now today all of a sudden I checked my bank account and there was a credit to it for the exact amount that the preorder costed me. I have no emails mentioning a cancellation nor does the tracking status say any different. Still says it’ll inform me when it’s close to the delivery time. Any idea what’s going on?

So im yet another under worked employee at gamestop and have a question/concern.

My GM took pictures of both me and my co-worker with their personal phone. Is that "NORMAL"?!

Im only still working at this godforsaken company because my friend is still waiting on a yes for another job (a better one)

I just dont know why taking pictures of employees would be a thing? I never fucking signed anything for it?

I ordered lies of p (new) on gamestop app. It was delivered today and once I opened the package it was not sealed and there was some minor damage to the case and some signs of usage inside. Went to a gamestop like 2 hours later. Told the lady I want to return cause it’s not sealed and showed that there is sign of use inside the case. She said she may not be able to process it. I asked why? And she said cause I just opened it….! Showed her the gamestop policy that new games can be returned within 15 days. Still she said it was opened. Talked to manager she said the same thing. I was like the hell with you both. Went to another gamestop. Processed within 5 mins…. Bunch of idiots. How the hell gamestop still in business.

Bought two new games. Both of them have no shrink wrap and one of them has no cover. Now I’m scared of these are even real games. Will try to exchange or return within the 14-day period

Hi all!

My housemate was interested in ordering the Metroid Ravenous Collector's edition at our local Gamestop. He ordered the regular edition in the meanwhile, intending to roll over to the collector's edition if/whenever it went up in the system.

The store had a recent management change and he went in to inquire about it; the new manager wasn't super clear because she said "oh, we're not getting special editions anymore." By now all the preorders elsewhere are sold out...but I was hoping someone could clear up what the new manager meant when she said "we're not getting special editions, anymore." Is it just for this one game or in general? (or is it a "I, as the manager, am not bothering with special editions?" type of situation?)

Thanks!