r/Firebase • u/ubed1 • 1d ago
Crashlytics Firebase Crashlytics: Sudden crash spike mainly affecting OnePlus 8 Pro — possible device-specific issue?
Hi everyone,
I'm investigating a sudden increase in crashes in my Android app and would appreciate some help identifying the possible cause.
What I'm seeing:
- App version:
1.0.2 (22) - Firebase Crashlytics reports 86 crash events affecting 71 users.
- Device distribution: OnePlus 8 Pro — 76%, Huawei — 15%, Huawei HRY-LX1T — 9%.
- Most of the reported crashes appeared within a short period around October 18–19, 2026.
- The crash-free user rate for the selected 90-day period is 99.71%.
Main crash types:
PrivacyWebViewActivity.onCreate—NullPointerExceptionIntroLoadingScreen.onCreate—JSONExceptionProxyBillingActivity.onCreate—NullPointerExceptionMainActivity.loadCategoryData—ArrayIndexOutOfBoundsExceptionBinderProxy.transactNative—TimeoutException
I'm trying to determine whether this could be related to a OnePlus 8 Pro/OxygenOS issue, Android System WebView or Chrome compatibility, a problem introduced by the app release, or unusual automated activity.
I haven't confirmed the root cause, and I don't want to assume it's a bot attack without evidence.
Questions:
- Has anyone experienced a similar device-specific crash pattern with Firebase Crashlytics?
- Are there known OnePlus 8 Pro, OxygenOS, or WebView issues that could explain these crashes?
- What would you check first to distinguish a device compatibility issue from an application bug or automated activity?
I can share relevant stack traces and additional device details if needed.
Thanks!


