I’m actually still in shock as I write this post so please bear with me.
What the actual hell is going on with bus drivers in this city? Speeding, bumper riding, constantly honking horns, yelling/swearing at other drivers and riders, not stopping at designated stops, not waiting for passengers clearly running for the bus, not waiting for elderly people to find their seats before driving off, not letting people out from the back doors that are asking to be let off.
Ive watched all of these things happen multiple times in the last few months. I’ve been taking transit for years, morning and evening, rush hours and slow hours. Across all routes. Never have I witnessed behaviour like this before. I saw an elderly person desperately trying to rush to bus stop in the rain, waving his hands only to be driven past. He was only a couple of feet away from the stop. I’ve seen an elderly person thrown to floor because the driver couldn't be bothered to wait 5 seconds for them to sit. Dont even get me started in all the near accidents that have almost happened, not because of other drivers but because of the impatience and entitlement of the transit drivers! Today was what prompted me to finally make this post. I witnessed a child, struggling to remove his arc card from his backpack to tap off and panicking, beg the driver to wait a moment who was activity trying to drive away only for the driver to scream (yes scream!) at them to hurry up and stop wasting everyones time. The child was tears! I couldn’t believe it. How disgusting to treat anyone in such a manner let alone a little kid.
The complete lack of professionalism is staggering. If any other public servants behaved like this there be mass retraining programs and public apologies. This isn’t one particular driver or one particular route. Its EVERYWHERE. ETS needs to do something. This is getting downright dangerous! I can empathize with the strain of dealing with the public. I can appreciate the stress that comes with navigating the city all day but we have to do better. People are being hurt and dare I say victimized by our transit staff. How can this be let to continue? Am I the only one noticing this disturbing trend?