Hi all,
So I am a lifelong Cochlear user on my left side, was activated in 2001 at around 1yr 3mths old. I wanted to honestly express how not great my N7 to N8 upgrade is going.
So I was due for an upgrade, and at the time I was still on my parents’ REALLY good insurance which covered it 100%, plus I already had issues with the N7 (my fault, not Cochlear 😂😬), so I decided to go through with the 30 minute call (why don’t they have chat? Or why can’t I do it through a form myself???).
I received it sometime last November, and first impressions were great. I loved that I could sync my programming from the N7 to N8 and have it sound similar enough that it wasn’t hard to get used to, but I could also tell the mics were better.
But that initial impression faded fast, the Bluetooth connection to my iPhone kept breaking so I’d have to turn off and on the processor, not even just my Bluetooth.
Then my coil started to randomly disconnect, physically. I’d still have the magnet attached and the processor on my ear, but no sound and when I looked it would just be detached, and this happens weekly at least.
The upgrades in this processor are also not crazy, a bit of a better mic, some more control over certain environment (which still have to be programmed by an audiologist) and just in general once the new feel felt off I was more disappointed than pleased.
After all these issues kept creeping up, I called cochlear again to see what they could do, and all four people I spoke to said basically the same thing, “have a better way to keep the whole device on your head” and “it has to be your phone that is having issues”
My next audiology visit I brought up the issue and he said that he is having the same issues when contacting them on behalf of a patient.
So long story short, kinda stuck with these for 4 more years and not happy about it.
My questions,
I already wear a baseball hat at all times basically to keep the processor in place, even before the upgrade, any ideas to keep the coil in place better? I’ve tried a thin sports hair thing that keeps hair out of your face and just position it, but that made it worse due to the could being pushed down. Mind you the coil is at a length where it does a little turn back and then comes to the magnet, so it’s not too long or short.
I’m getting older and sweatier, and live in a very humid environment. I’m going through mic covers like no one’s business. Any third party products that may help with that?
Just ANY third party products that may be fun to try for a late 20s guy to make my life easier/more fun with the cochlear?
Thanks all!
TLDR: I wouldn’t recommend upgrading to N8 especially if you have an older implant, bunch of issues.