Hi everyone,
My funds are frozen on BitMart due probably to an automated AML security flag. I have already verified all my credentials and I am ready to do a manual transfer, but the servers are still blocking me.
This is extremely urgent. I am a father of three children and I desperately need access to my money to support my family.
I need a BitMart moderator or support agent to manually review my case and lift this block immediately.
Ticket ID: [1541221](tel:1541221)
Note: I will update this post once the funds are unlocked. I will completely ignore any private messages (DMs) from scammers asking for money.
Please upvote for visibility. Thank you.

\*\*Bybit: $3,200 inaccessible since 16 October — generic replies and no resolution\*\*
\*\*Ticket/appeal number: 27806339\*\*
\*\*Bybit account UID: 557246139\*\*
My Bybit account has been restricted since 16 October 2026 over a “potential security issue,” leaving approximately \*\*$3,200 inaccessible\*\*. Although the notice mentions fiat withdrawals, I cannot withdraw through any method. The expected end time displays \*\*“None (Permanent).”\*\*
I have submitted an appeal and followed up repeatedly. All I receive are generic responses saying an internal review is ongoing, with no specific explanation, clear verification requirements, or resolution timeline.
I understand that security checks are necessary, and I am willing to provide any required documents through official support channels. But repeated template responses do not resolve my issue.
\*\*Bybit Support, please escalate this case immediately to someone who can resolve it.\*\* I need a meaningful update explaining what is outstanding, what you require from me, and when I can access my funds.
Please address my actual case instead of sending another generic reply.

Has any one had any success in w/d's with Bitmart??? Getting really fukn frustrated with these people? No support/nothing from them in 2 weeks. Is there any recourse?

Is there anyone else cant access their account? I am unable to receive the verification code on my phone number and when I go to reset it, I click upload photo. It doesn’t upload anything. I am stuck guys and cant even upload my ID or anything to reset the damn 2FA. Can anyone help me with this?

How are BitMart still on App Store and accepting deposits.

I didn’t know about their problems because I have been off crypto for a while.

Now I decided it was time to trade and transfered 8k usdt, the app stated it will arrive after 25 confirmations. And not a single prompt about them shutting down.

I am a level 2 verified Bitmart customer and have had my Bitcoin withdrawal frozen for weeks. I initiated the withdrawal well before the deadline/cutoff, but in my control panel/history, the withdrawal is labeled in red as "On-chain withdrawal freeze".

Following is the Transaction ID: 32057513

Please help/respond if you are willing/able to correct this situation.

Thank you.

My address book got poisoned a couple of days ago and I'm wondering if there is a good way to protect against it.

Everyone knows the basic safety for hot wallets but every now and then it's nice to have a reminder. So here is your reminder:

keep your holding valid separate from your memecoin wallet make a new, unconnected wallet for your memecoin gambling.

Revoke old approvals every often so very important, especially for Air drop farmers or people who like to try out different crypto related protocols. If it's not smth you do often, they will be a bunch of permissions you forgot about.

Move your profits off the hotwallet. Either cash out (don't recommend, Fiat is BS) or move it to a cold wallet.

For AirDrop farmers and this should be obvious to everyone, anything asking for private keys or seed phrases is a scam.

Wallet security is getting more attention at the moment with funding rounds, Quantum resistant wallet stuff and few bigger names picking it up. It's not what's draining wallets but nice that the topic is finally getting airtime outside of Twitter threads.

anyways stay safe of there.

Can legal or even government action be commenced, like now, to inconvenience BitMart, or do we just sit here & let them take our money?

I needed to make some transfers and now I have 1.33 LTC stuck and no help from support. I worked my ass off for that. Anyone know what I can do? And I’m not falling for any scams do don’t even try. In and out of crypto for 8 years

I am trying to withdraw my assets for more than 3 weeks , earlier it was cancelled immediately after placing order now after filling the details the final page is not even loading with proper form. Anyone facing the same issue?

My assets have been locked up on this exchange for about two months now, and no explanation is being provided. Has anyone managed to withdraw their assets? Or have you been able to get any information about the situation?

Tento retirar meus ativos recorrentemente ( vai que libera ) e sempre retornavam para minha carteira. Recentemente, tentei retirar e os ativos ficaram congelados, não consigo mais ao menos tentar retirar, estão fazendo alguma coisa internamente, mas não estão nos atualizando, se alguém tiver alguma atualização, deixe aqui, sei que dia 9 vão postar algo, estamos no aguardo...

Hello, I want to address all the people who had some amount of KAG (kinesis silver) tokens on bitmart at the time of the shutdown.

We have created a thread on the kinesis forum here where we ask Kinesis, the original issuer of the KAG tokens, to take some action to hopefully recover our funds. We need your help to make our problem heard. If you are affected please fallow the link above and make a post to let them know you are in the same situation.

https://forum.kinesis.money/t/is-kinesis-able-to-move-kag-from-bitmarts-wallet/6647/36

Hello, I want to address all the people who had some amount of KAG (kinesis silver) tokens on bitmart at the time of the shutdown.

We have created a thread on the kinesis forum here where we ask Kinesis, the original issuer of the KAG tokens, to take some action to hopefully recover our funds. We need your help to make our problem heard. If you are affected please fallow the link above and make a post to let them know you are in the same situation.

https://forum.kinesis.money/t/is-kinesis-able-to-move-kag-from-bitmarts-wallet/6647/35

Hello, I want to address all the people who had some amount of KAG (kinesis silver) tokens on bitmart at the time of the shutdown.

We have created a thread on the kinesis forum here where we ask Kinesis, the original issuer of the KAG tokens, to take some action to hopefully recover our funds. We need your help to make our problem heard. If you are affected please fallow the link above and make a post to let them know you are in the same situation.

Together we can succeed.

Hello, I want to address all the people who had some amount of KAG (kinesis silver) tokens on bitmart at the time of the shutdown.

We have created a thread on the kinesis forum here where we ask Kinesis, the original issuer of the KAG tokens, to take some action to hopefully recover our funds. We need your help to make our problem heard. If you are affected please fallow the link above and make a post to let them know you are in the same situation.

Together we can succeed.

If BitMart shuts down and we never recover our funds, do we claim the initial deposits as a capital loss on our 2027 tax returns?

I honestly try to found some info about this company either on Glassdoor or reddit and I only found a post about one guy ditching the job, the post was 1 year ago and in it, the person mentions about compensation on tokens, and that the recruiter is the owner and the even then, he was planning on launch the token public, so many question, but, does anyone know something about? have they worked there? also, everything is on telegram an when I asked the recruiter (the owner) about linkedin he said he didnt have one, everything is kinda weird, he sent me an nda