TL;DR: Certain games using Easy Anti-Cheat refuse to terminate after I exit them. The process remains in Task Manager and cannot be killed, even with administrator privileges. Several minutes later, Windows Audio stops working, YouTube and Spotify refuse to play media, and Windows can become unable to shut down or restart properly.
PC specifications
CPU: AMD Ryzen 7 5700X3D
GPU: AMD Radeon RX 7800 XT
Motherboard: ASUS ROG Strix X470-F Gaming
RAM: 32 GB DDR4
PSU: Corsair RM750e
OS: Windows 11 26H2 (Build 26300.9711)
Audio: Sennheiser HD6XX through an external USB O2/ODAC
Game installation: Separate SSD from Windows
I've experienced this issue with:
* Gears of War (Xbox PC app)
* ARC Raiders
* Fortnite
All three use Easy Anti-Cheat.
Other games I play close normally, and I haven't experienced these shutdown problems with them. This ia the sequence when the issue occurs:
**1. The game refuses to terminate.**
After exiting normally, the game window disappears, but the executable remains in Task Manager. The Xbox app continues showing Gears as running, preventing me from launching it again.
Task Manager's End Task does nothing.
Running taskkill /F /IM GoWEDay.exe as administrator has returned:
There is no running instance of the task.
However, the process is still visible.
PowerShell's Get-Process has reported:
Responding: True
HasExited: True
Using Windows Management Instrumentation, I found the stuck process had one remaining thread.
Both Sysinternals Process Explorer and System Informer were unable to access that thread or retrieve its stack. System Informer reported access denied (0xC0000022).
**2. Several minutes later, Windows Audio stops working.**
I lose all sound, including Windows notification sounds.
YouTube videos become stuck loading at 0:00, and Spotify refuses to begin playing songs.
Switching from my external USB DAC to my monitor's audio output doesn't help.
Even when services.msc reports both Windows Audio and Windows Audio Endpoint Builder as Running, audio and playback remain broken.
Attempting to restart Windows Audio produced Error 1053, indicating the service didn't respond to the control request in time.
**3. Windows cannot complete shutdown.**
When I go to shut down or restart, the monitors turn off, but the computer itself can remain powered on indefinitely.
The only solution I’ve found is to use the physical reset/power button.
This has happened on both Windows 10 and 11
What Event Viewer showed uring one affected session, I found:
* **Service Control Manager:** "The Windows Audio service terminated unexpectedly. It has done this 3 time(s)."
* **Application Hang (Event ID 1002):** svchost.exe stopped interacting with Windows and was closed.
Both events occurred at exactly 10:33:11 PM.
Restarting Windows Audio during another affected session produced Error 1053.
I've also encountered an inpoutx64.sys compatibility warning associated with an older hardware-access driver.
**Troubleshooting I've already attempted**
Game / anti-cheat:
* Verified and repaired Gears through the Xbox app.
* Repaired Easy Anti-Cheat EOS using its setup utility.
* Stopped the Easy Anti-Cheat EOS service while the process was stuck; the game still wouldn't terminate.
* Attempted to terminate the process through Task Manager, administrator PowerShell, Process Explorer, and System Informer.
Windows / drivers:
* Upgraded from Windows 10 to Windows 11. This fixed other issues but not this one.
* Repaired both x64 and x86 Microsoft Visual C++ v14 redistributables.
* Checked AMD chipset software (8.08.12.551).
* Disabled the old inpoutx64 driver's startup using sc.exe.
* Reviewed Event Viewer and Reliability Monitor.
* Checked installed drivers and startup entries using Sysinternals Autoruns.
Background software:
* Disabled Discord's game overlays and hardware acceleration.
* Tested with Discord and Spotify both closed.
* Tried multiple short and full-length multiplayer sessions.
* Performed a Windows clean boot, disabling most non-Microsoft services while preserving essential AMD and anti-cheat components. The problem reproduced on the very first Gears test after the clean boot, without Discord running.
I've occasionally managed several consecutive clean game exits, including full multiplayer matches, only for the issue to return later. It's intermittent. I'm primarily interested in identifying what could cause a game process to become impossible to terminate, followed by Windows Audio becoming unresponsive and Windows shutdown hanging.
Could this be an anti-cheat kernel-driver issue, another driver interfering with process termination, or something else entirely?
If there's a way to collect a useful diagnostic trace or dump while the problem is occurring, I'd appreciate specific recommendations.
I'd really prefer not to reinstall Windows unless necessary, but I'm willing to consider it if we've exhausted better options.
Any help would be appreciated. This has been going on for years at this point, seemingly with Easy Anti Cheat games and I just want the problem fixed
(Edited for formatting)