r/Applebees • u/centralstandardthrow • 1d ago
Employee question
My husband and I are part of a group that meets up at Applebees in our town once a week. It’s fun to catch up and a great break mid week. Bartender is great… literally love being some of her regulars… but an incident happened last week and it’s just nagging at me so wanted to ask people whose the POS system for Applebees.
Bill is 38.57.
Tip is 10.00
Used my debit card.
Checked my bank on Sunday and see two holds.
One for 88.57 and one for 50.00.
Checked the account this morning and the charge for 88.57 came through. The 50.00 dropped off.
So we were charged an extra 40.00.
I want to believe this was a mistake somehow but don’t have enough knowledge of the system used to even fathom how it could happen so here I am. I’ll get it straightened out and am not upset. However, can someone tell me if it’s ‘easy’ for a mistake like that to happen? I just don’t want to believe she intentionally would do something like that.
Thanks to all.