About a month ago, we put out a statement regarding Vioncii's unfortunate passing.

At the time, we only had confirmation from some news outlets, alongside some leaked statements from those close to them.

But, as of today, the Valks have put out an official statement.

Now that the information is fully public, we will slowly allow more posts on the matter. So long as they are in good taste.

We still fully intend to permanently ban anyone who is disrespectful in the slightest toward Vioncii or their death. No exceptions, with no chance of an appeal.

Rest in peace, Vioncii.

Hello, everyone! To avoid spam in the subreddit, we're (finally) making a FAQ to redirect people to.

I'll be adding what I see a lot of, but if you believe another frequently asked question should be added, please leave a comment!

Also, free to ask for clarification in the comments, as well. :]

⚠️Traderie Scams

NEVER accept a trade from someone who redirects you off of traderie. If they cannot add you for whatever reason, just assume it's a scam.

Sometimes, they will have you check out a youtube channel with a "roblox link" in the bio / video description.

Their channel / bio will have a link to a fake Roblox site that will prompt you to log in. Once you do, they hack your account with the login info you gave them.

Another scam tactic is when they redirect you to a LEGIT account on Roblox that will have "this is my alt, friend my main account" in their bio, with a fake roblox link. This is the same link used for the youtube scam. Do not click it, and do not sign in on it.

Remember, the start of a legit roblox link will ALWAYS be roblox.com or [https://www.roblox.com/](www.roblox.com). There will never be anything else between "roblox.com" and the /.

💎Where did Diamond Multipliers go?

They are being removed from the game. Please check out this megathread for the original announcement + feel free to share your thoughts there, too.

⛓️‍💥Bodices / Sleeves not fitting + Masc. Body breaking

If bodices or sleeves aren't equipping correctly, you may have to manually equip the "woman" body in-game.

(Dress up ➡  Body ➡ Body Types ➡  "Favs" Tab ➡ "Woman" or "WomanWithGirlLegs")

If you are making a masculine outfit, keep in mind that any sets released after December 1st 2023 will be the "new" masc. body, and you will still have to equip the woman body to use it.

When you equip an item from one of these sets, you can toggle between the feminine and masculine version, however the masc. items in these sets are notoriously slimmer than the original masc. body.

If you're looking to make an outfit with the OG masc. body, you will have to manually equip the "ROBLOX Boy" package.

(Dress up ➡  Body ➡ Body Types ➡  "Favs" Tab ➡ "ROBLOX Boy")

Here is a list I made detailing every set compatible with the old masc body. It isn't every compatible item, but just assume that any bodice / sleeve accessory released after December 2023 will not equip properly.

🐚Tails + other Mermaid Shop items not appearing in trade?

Mermaid items bought in Harmony's shop are ONLY TRADEABLE FOR 3 DAYS, starting on the full moon. In her shop, click the "Mermaid Trading" button to see a timer for the next full moon. When it's time, Luna Lagoon will open, and you can trade your mermaid items there.

If you buy a halo or toy item from Harmony's shop, they can still be traded outside of Luna Lagoon.

🐠 Mermaid Quest / Unlocking the Mermaid Shop / Bottle on shore in Campus 4

There is a bottle on the shore in Campus 4, picking it up will start the Mermaid quest. You need to do this quest at least once to unlock Harmony's mermaid shop. Here is a post that I feel explains the steps well.

If you go to place your bottle in your dorm or locker and it disappears, click the "Lost & Found Furniture" in the Shopping/Inventory section of the editor. This will bring up a list of every item you have placed. Search "Fishling" and you should be able to find it. Clicking it will bring up the remote, you can try moving it around or just put it back in your editor inventory by clicking the button with a box + arrow.

KEEP IN MIND: You cannot just place the fishling in your locker and go afk. Petting it without getting EXP first will not do anything. You have to actively attend classes and pet it in between for it to hatch. The more EXP you get, the more love you can give it.

⛲Wondering where objects by the fountain came from?

People can build outside of their dorms, which includes around the fountain in campus 4. Some players upload decals of halo answers to help people out, hence why you may see a chart floating around nearby, or the fountain girl in a cage.

⭐ Sparkly Star / Level up Achievements / Playtime Badges

The playtime badges + sparkly star achievements only account for time + levels grinded after that update came out (August 2023). Meaning you could have well over 40 hours and be well over level 1k, but still not have the badge/achievements for it.

The sparkly stars have two types of rewards: "__ Levels" and "Level __".

"__ Levels" are the ones that started counting AFTER the update in 2023. For example, to get the "30 Levels" achievement, you would have to level up 30 times AFTER that update, not already be level 30+

"Level __" rewards are given whenever you've reached a certain level-- for example, if I am level 60 I will automatically get the level 25, 30, and 60 rewards. You do not have to re-grind for these.

✏️ Why do players cover the lookbook / item button in their journals?

It all comes down to preference. Some people would just prefer not to have their outfits copied down to the toggle. Even if you didn't intend to do that, there are plenty of players who screenshot outfits / lookbooks to copy later. It's a valid fear to have.

If you want to know what item, item combo, or makeup someone is wearing, I encourage you to ask! If that's too scary or they seem rude, you are more than welcome to ask the subreddit. We're pretty good at identifying that stuff!

👑 Toy Item / Code Questions

• Items marked on bingo without redeeming them?

The Mystery Box dolls are automatically marked, since they aren’t available in all countries. You can still redeem the code for their items, but you do not have to buy them for bingo completion.

• Item not appearing after redeeming?

Check the bingo, not all royale high toys have in-game items. If you got the badge for redeeming it, you will get the items when they’re released.

If the code already has in-game items and you don’t receive them upon joining, send an email to support@royalehigh.com detailing the situation. With sufficient proof, they can help you get your items.

• Can you redeem a code for the same item twice?

No, unless two different dolls (such as Chromae and Demi) have a code for the same item. You can only redeem 1 code per doll on the same account.

For example: if you buy two Posey dolls, you will only get one Posey set in game, even if you redeem both codes.

• Need help deciphering a damaged code?

Blur out the legible parts and post it on the subreddit! Mods and members alike will be happy to assist.

❌ Fluttering Butterfly + Enchanting Heirloom set removal

These sets were removed in April 2024 for copyright concerns. Players who items from these sets were reimbursed with their OG diamond value. (So, if you’re coming back after not playing for a while, you may get a popup with the reimbursement.)