r/diabetes • • 2d ago

Announcement In regards to the Dexcom app Terms of Use and/or Privacy Policy pop-up

29 Upvotes

You may have recently been compelled to hit "CONTINUE" to clear (and thereby agree) to a Terms of Use and/or Privacy Policy pop-up on the official Dexcom app (with the only other option being 'uninstall if you do not agree'). Please be advised that this included the following text:

Note: these app terms of use contain a dispute resolution and arbitration provision, including class action waiver, that affects your rights under these app terms of use and with respect to disputes you may have with Dexcom. You may opt out of the dispute resolution, binding arbitration, and class action waiver as provided below

Effectively, this means that by clicking continue and using the app, you waive your right to sue Dexcom for any wrongdoing and that any dispute resolution must be done out of court.

You may still use the official app and opt-out within 30 days of clicking "CONTINUE" by emailing [legal@dexcom.com](mailto:legal@dexcom.com) with the following:

(1) your name; (2) your address; (3) a clear statement that you do not wish to resolve disputes with Dexcom through arbitration.
Either way, we will not take any decision you make personally. In fact, we promise that your decision to opt-out of this Provision will have no adverse effect on your relationship with us and will not affect in any way the benefits to which You would otherwise be entitled. But, we do have to enforce the Opt-Out Deadline so keep in mind that any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your dispute in arbitration or small claims court.

I myself have sent this email out immediately, you may use this template below to draft your own email. I sent the email to both legal@dexcom.com and DexcomLegal@Dexcom.com (because both appear to exist) and CCed myself as well.

Please note that I am not a lawyer, I am simply notifying our community of this change and trying to make it easy to protect your rights following Dexcom's own instructions and providing an email template to do so. You remain responsible for notifying Dexcom and ensuring the email template doesn't contain anything you wouldn't want to communicate to Dexcom yourself.

Hello,

My name is <name> and I live at <adress with country>. I am a type <x> diabetic patient using the Dexcom G7 and received the notice in the app that the legal agreement has changed today. I clicked CONTINUE in order to use the app moving forward.

I am hereby providing a clear statement that I do not wish to resolve disputes with Dexcom through arbitration, as per the following text:

    “Notwithstanding the above, you or we may choose to pursue a dispute in court and not by arbitration if:  (a) The dispute qualifies for initiation in small claims court; or (b) YOU OPT-OUT OF THESE ARBITRATION PROCEDURES WITHIN 30 DAYS FROM THE DATE THAT YOU FIRST CONSENT TO THESE APP TERMS OF USE (the “Opt-Out Deadline”).  You may opt-out of this Provision by emailing the following information to us at DexcomLegal@Dexcom.com: (1) your name; (2) your address; (3) a clear statement that you do not wish to resolve disputes with us through arbitration.  Either way, we will not take any decision you make personally.  In fact, we promise that your decision to opt-out of this Provision will have no adverse effect on your relationship with us and will not affect in any way the benefits to which You would otherwise be entitled.  But, we do have to enforce the Opt-Out Deadline so keep in mind that any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your dispute in arbitration or small claims court.”

I have sent a copy of this email through CC to myself as proof of providing you notice of my statement and sent this email to the two available email addresses that were disclosed in the notice and that I found online.

Thank you for your time.

Kind regards,
<name>

r/diabetes • • 22h ago

Rant Weekly r/diabetes vent thread

8 Upvotes

Tell us the crap you're dealing with this week. Did someone suggest cinnamon again? What about that relative who tried to pray the diabetes away?

As always, please keep in mind our rules


r/diabetes • • 32m ago

Type 2 Birthday Food

• Upvotes

It’s my birthday does anyone have any idea on what I should do or any meals I should try? I’ve been low for the past couple of days (going from 120’s to 50’s in the span of a few hours) so I’m open to eating something a little on the sweet side but not too much!


r/diabetes • • 8h ago

Type 2 Ever felt like dying when new health issue pops up beside diabetes ?

9 Upvotes

Since being diabetic type 2 in 2024. Have everyone felt like they’re dying? I had mild neuropathy, high risk for stroke due to family history and history of 2 heart attacks 20 years apart and now recently found out I have anaphylactic allergen attack this week.

While I’m still waiting for allergy tests in 2 weeks to find out what my diabetes has developed my anaphylactic allergic reactions. I’m starting to get more super tired like my body just wanted to sleep a lot. With the allergen medications now makes my blood sugar increase ( RX and doctor told me not too much increase ) those medication will be temporary for just 5 days only.

While I don’t know what I’m allergic to. I know it’s not food allergy which I had none. I think it may be environmental allergy so I may need find out which I’m allergic to.

On top of high risk stoke , heart attacks, neuropathy altogether. I kept having a feeling my time would be short. Maybe like at least 10 years if managed. While I do get worried but I’m not afraid of dying cuz I had some dreams before that I died in my sleep from health issues without pain and suffering. I also had sleep apnea as well.

Has anyone managed well with diabetics and other health issues? My main focus for now is diabetic with allergies risk.


r/diabetes • • 18m ago

Supplies I found an unopened box of test strips at the back of the cabinet. The box says they expired six months ago? Should I throw them away or does the expiration date not really matter for them?

• Upvotes

Title asks it all.


r/diabetes • • 3h ago

Type 1 low levels at night for no reason

1 Upvotes

I've had dinner before sleeping specifically so i don't have low levels at night while sleeping or having high numbers in the morning. had dinner and took 2 less units because I've been experiencing low sugar after eating dinner only?? then it went down to 105 after 2 hours and i was so so so annoyed because I've literally just ate I'm not even in the mood to eat anything again to rise that up so i decided to drink a big cup of juice (juice never works for me idk why) and after 40 minutes of the juice it went down 83. i honestly felt so frustrated and ate a chocolate baked thing without bothering to check my sugar levels again or if i needed insulin because I've literally been doing that for 4 hours!!! 4 hours I'm unable to sleep despite having dinner with less insulin just so it doesn't go down and still!


r/diabetes • • 12h ago

Discussion Example Meals-T2

4 Upvotes

Hey all…my mom (70, 300 lbs) just got diagnosed with type 2. I (38 F, 250 lbs) have been told I’m in the pre- range and need to reel it in. I’m my mom’s caretaker and i handle all her food. I need help for both of us.

Does anyone have any good go-to meals that aren’t that complicated, but are still carb friendly? Mom has dentures and can’t eat lettuce/leafy greens, anything too hard.

It’s a little overwhelming, but I’m in it with her and we’re committed to making changes. Just need some direction. Thank you!


r/diabetes • • 14h ago

Discussion Template for Dexcom

5 Upvotes

Here is the best template I was able to make and figured I’d share since it all seems confusing knowing what to opt out of

Subject: OPT-OUT REQUEST: Terms of Use Arbitration and Privacy Rights
Dear Dexcom Legal and Privacy Teams,
I am writing to formally exercise my rights to opt out of the arbitration provisions, class action waivers, and data utilization policies outlined in the recent updates to Dexcom's Terms of Use and Privacy Policy. Please apply these opt-outs to my account immediately.
Account Information:
Full Name: [Your First and Last Name]
Mailing Address: [Your Mailing Address]
Email Associated with Dexcom Account: [Your Dexcom Account Email]
1. Opt-Out of Arbitration and Class Action Waiver
Pursuant to the Dexcom Terms of Use, I hereby elect to opt out of the mandatory arbitration provision and the class action lawsuit waiver. I maintain my right to resolve any disputes in a court of law.
2. Opt-Out of AI Data Tracking & Automated Processing
I explicitly opt out of the use of my personal, medical, and biomedical data for the training, testing, or development of artificial intelligence (AI), machine learning models, or automated algorithms.
3. Opt-Out of All Non-Essential Data Collection, Sharing, and Sale
To the maximum extent permitted by applicable consumer privacy laws, I request to opt out of the sale, sharing, or processing of my personal and sensitive health data for targeted advertising, analytics, and third-party data broker networks. Please restrict all data collection exclusively to what is strictly required to provide my core, life-sustaining continuous glucose monitoring service.
Please reply to this email to confirm that my opt-outs have been successfully processed and noted on my account.
Sincerely,
[Your Name]
[Your Phone Number]


r/diabetes • • 13h ago

Type 2 Taking my dad’s insulin on the plane

3 Upvotes

So basically, my dad is on a long holiday in the Philippines (3 months). He is T2DM on Mounjaro. When he left, he took 3 months worth of Mounjaro with him. He got there fine but somehow lost one pen so he is down one month worth. I’m about to join him on his trip in two weeks time. I was wondering if I can bring one mounjaro pen with me for him on the plane? Or will I get in trouble? I’m flying with Cathay Pacific from Manchester Airport

Edit: Mounjaro is not an insulin… I can’t edit the title


r/diabetes • • 23h ago

Type 2 Well, I found out I have diabetes, so I joined the sub

20 Upvotes

I'm 74(M) and haven't been to a doctor for decades. I know, idiot. Anyway, now I find out I have high blood pressure, high cholesterol, and high blood sugar. Otherwise, the doc gave me a health score of B+ 😄 Today will be my 2nd .25 dose of Ozempic. Also taking Losartan and Rosuvastatin. Any tips?


r/diabetes • • 15h ago

Type 1 What were your biggest shocks when switching to a pump?

4 Upvotes

Hello! I’m about to switch from injections to the Omnipod and was curious about other people’s experiences with switching to pumps and any things they weren’t expecting (can be good or bad)


r/diabetes • • 12h ago

Supplies Best and easiest to use glucose monitor?

2 Upvotes

Need it for my father you doesn't speak English and has trouble with devices of all kinds.


r/diabetes • • 19h ago

Type 1 Accommodation in jobs

3 Upvotes

Hello everyone. So I (19F) have just got hired for my very first job. I am in the UK and am going to work in a shop called boots, for anyone who isn’t aware it’s basically a drugstore.

I’m not going to be working on the tills or primarily on the shop floor instead I am going to be in charge of finding and packing items that were ordered online. So I will be moving from the shop floor and back upstairs to package those items.

I did not disclose the fact that I have a disability because I’ve heard online that it’s better not to before you get hired. I start November 1st and am wondering when to inform my manager and what to say?

Obviously everyone on here will know that I need my phone with me to connect to dexcom and see my blood sugar and also have sweets and/or lucozade to help incase I go low. My friend who got me this job as she has worked there before told me that they are very strict about not having your phone OR any personal belongings on you while working (due to a risk of losing it and god forbid packing it into an order lol)

I am wondering if anyone could help suggest what I should email. I don’t know if this phone policy is more due to the fact that they don’t want employees on their phones (duh) or like I said it getting lost ect. So I don’t know if they will accept me having my phone. If I cannot have my phone on me then I will just need to have my manual fingerpricker but still.

Also if anyone has any tips about keeping blood sugar in check during work I would be so grateful. Especially because I will be moving around a lot and on my feet the whole day.

Sorry if I’m being a bit too much asking everything under the sun lol but it’s my first job and I actually want to keep it. God knows I need the money.

But yeah, thank you for any help that I’ll get x


r/diabetes • • 19h ago

Discussion The patent for insulin was sold for just $1. Before the early 1920s, a diagnosis of diabetes was essentially a death sentence. The only available “treatment” was a harsh starvation diet that merely extended life by a few agonizing months.

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3 Upvotes

r/diabetes • • 1d ago

Discussion Garrett Mitchell of the Brewers, who has hit a couple of hrs in the NLCS, has t1

46 Upvotes

I had no idea. The announcer just told of how he has a tattoo of the date he was diagnosed, & his father has one too.

Pretty cool. They’re up 6-4 on the Dodgers, & if they win right now, they’re on to the World Series


r/diabetes • • 23h ago

Discussion Is it only me? That's so true...

4 Upvotes

My drawer is a total mess right now. It's basically a graveyard of odds and ends in there. Half a box of Contour test strips, Medtronic infusion sets, Skin Tac wipes, and a pile of Dimora silicone bandage I hoard for rashes and skin tears. Any time I need a lancet I end up digging through a bunch of different brands like I'm on an archaeological dig.

Do you keep yours organized, or are you like me? Feel free to share what your setup looks like right now.


r/diabetes • • 17h ago

Type 1 Ways of preventing obnoxiously high glucose during training

0 Upvotes

It's hard to name to begin with- sometimes the glucose is just right below 180 the whole training, sometimes after a singular set the glucose sky rockets to ~240mg/dl and I'm not exactly sure what is causing such a correlation.

The most recent example'd be yesterday, first exercise - weighted pull ups, after just 2 sets my sensor shows 247, I gave a little insulin for that, at first dropped to ~230-ish, by the 4th or 5th movement of the split the glucose was at 326- where I was already after each set feeling lightheaded, breathing felt like a task instead of natural thing- just overall feeling weird in a bad way. That was the moment where I decided to cut it and give another correction and stop further exercise.

With nothing else to do I drove home and stopped by a market, did little grocery and glanced at my Libre app- 247 falling down - 'Good.' I thought to myself. By the time I home it was 92.

Worth mentioning is - I'm on Equil pump, work forces me to sleep from morning to afternoon due to long hours of it so usually the meal'd be juice with 5-6 eggs for 2-3 hours before going to the gym with carbs even earlier in the day ~50-60g. I also cut the dosage of basal to 66% for an hour before the workout and for the time being of the workout itself- I'm not sure why they told me back when I was diagnosed to do that as I did the research that intensive exercise causes liver to throw out glucose, not mentioning stress hormones flaring up causing a further spike. Only thing that'd be right is the progressive descent of the glucose after I'm done with exercising.

Work forces a FBW split due to lack of time, so as you can figure ,most of the training is focused mainly around compound movements.


r/diabetes • • 1d ago

Type 1 Metformin.

8 Upvotes

Hi all,

I am based in the UK and I have just been put on prolonged Metformin. Is this one that is supposed to have easier side effects?

Thankyou.


r/diabetes • • 18h ago

Supplies Libre3 + update

1 Upvotes

So I spy the nifty new feature to change the number of hours of graph being displayed. It's pretty neat to see their smoothing algorithms based on the time parameters.

But why did they left justify the current glucose reading??? It's so odd they changed it from the center.


r/diabetes • • 22h ago

Supplies T2 here. I’m moving to Medicare. Which CGM works/popular, functional with the app?

2 Upvotes

Here’s why:  Up to this point, I have performed finger sticks.  It made it a really easy decision because I was on an employer-sponsored plan with Livongo costing me nothing.  My Endo has beat the drum for CGM, but I have pushed back because of the cost of finger sticks (my comment to my Endo, “I can finger stick my brains out for free.  Tell me the data points you need to see and I will test accordingly.”).  Now that I will be transitioning to Medicare, I know this will open the door again for my Endo to push the CGM.

Yes, I am on long-acting insulin.

So, what CGM is popular?  What CGM works with few issues?  What CRM app are you happy with?  Do any of the CRM apps allow me to see my values in a smartwatch (Google Pixel Watch 2)?  I do understand that none of the smartwatches report values directly; it has to come from the CGM sensor.


r/diabetes • • 19h ago

Type 1 M23 type 1 diabetes

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1 Upvotes

r/diabetes • • 20h ago

Type 2 How long after eating do you move and for how long?

1 Upvotes

I keep seeing different answers, anywhere from 5 to 30 minutes For those who track their numbers, did you find a window that works for you or does it depend on the meal? No medical advice needed, just sharing what you’ve noticed.


r/diabetes • • 2d ago

Type 1 so uhh… anyone else get this?

Post image
86 Upvotes

i’m just not allowed to live unless i accept the terms and conditions i guess lol


r/diabetes • • 1d ago

Type 2 Gotta love it when your pod

8 Upvotes

Sitting in the somewhat crowded movie theater when my pod starts screaming. I check my old phone (which is my pdm until insulet approves the iPhone 18) and my pod is out of insulin. Awkwardly I’m rushing to deactivate the pod and it’s taking forever to deactivate while it’s still screaming. I felt so bad for the theater.

Also didn’t have a replacement pod on me. So as soon as I got home I had to put a new one on.

God I just love being a diabetic


r/diabetes • • 1d ago

Type 2 Fasting reading

1 Upvotes

I wake up everyday with 168-170 mg/dl. Anyone else? Or was able to have lower fasting glucose levels and can share the tricks?